Job Summary
The Release Manager is responsible for planning, coordinating, and delivering software releases across multiple environments in a controlled, predictable, and efficient manner. This role ensures that releases meet quality standards, align with business priorities, and are delivered on schedule with minimal risk. The Release Manager serves as a key liaison between Development, QA, Operations, DevOps, and business stakeholders, ensuring transparency and accountability throughout the release lifecycle.
- Plan, schedule, and coordinate software releases across development, test, staging, and production environments.
- Own and maintain the release calendar, ensuring alignment with business priorities and avoiding conflicts across teams and applications.
- Coordinate release activities with DevOps, Development, QA, Infrastructure, and Client stakeholders.
- Ensure all release artifacts—including builds, release notes, deployment scripts, and rollback plans—are complete, reviewed, and approved prior to deployment.
- Enforce release governance, change management processes, and compliance standards in accordance with organizational policies.
- Identify, assess, and mitigate release risks; manage cross team dependencies and resolve scheduling or delivery conflicts
- Lead release planning, readiness, and playbook meetings; provide clear and timely release status communications to stakeholders.
- Support incident management activities related to releases and lead post deployment issue analysis and resolution.
- Drive continuous improvement of release management processes, automation, and tooling to increase efficiency and reliability.
- Maintain accurate documentation, including runbooks, release procedures, and deployment standards.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
- 5+ years of experience in IT, software delivery, DevOps, or release management.
- Strong understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
- Hands on experience with CI/CD pipelines and release orchestration.
- Proficiency with source code and release management tools such as Git and GitLab.
- Working knowledge of change management frameworks (e.g., ITIL).
- Proven experience coordinating releases across multiple teams and applications.
- Strong analytical, organizational, and problem solving skills.
- Excellent verbal and written communication skills, with the ability to engage technical and non technical stakeholders.
- Ability to manage multiple concurrent releases in a fast paced environment.
- Knowledge of automation through scripting or coding (e.g., shell scripts, Python, etc.).
- Experience managing JIRA stories, releases, and workflows.
- Experience working with integration platforms, preferably MuleSoft.
- Familiarity with API led connectivity and frameworks, including Experience, Process, and System APIs.
- Knowledge of test automation and monitoring tools.
- Experience with JIRA automation and workflow optimization.
- Experience with tools like SOAPUI and Postman
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