Job Title: RDM Release Manager
Location: Plano, TX (Remote)
Rate: $45 /hr on C2C
JD :
• Soft skill characteristics of the ideal candidates include Leadership, be a self-starter, self-directed and shows initiative.
• Focused on execution, delivery and commitment to dates.
• Ability to work in a high paced environment.
• Can manage risk, is a good decision maker.
• Understands the big picture, can relate to the firm’s strategy and actions and how they support our business results.
• Demonstrates ownership, is accountable and can influence/hold others accountable (professionally).
• Strong written and verbal communications skills.
• Ability to communicate and influence upward as well as laterally.
• Organized and detail oriented.
• Have a strong technical acumen.
• Ability to partner with others for the good of the initiative.
• Bachelor’s degree in engineering, computer science.
• Must have strong analytical skills.
• Minimum of 5 years experience required in technical role supporting network projects/programs.
• Industry certifications in PMP, ITIL are strongly preferred; technical certifications such as CCNA are a plus.
• Experience with Change Management and CAB processes and procedures a must.
• Strong background in IT service delivery role.
• Financial services (Insurance, Banking, Investment Banking) is a plus.
• Ability to be nimble and flexible, prioritize workload, proactively react to issues and consistently react to shifting deadlines.
• Ability to create meaningful data that contributes to Change Management.
• Strong project and program management skills.
• Manage multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity.
• Manage end-to-end network infrastructure delivery life-cycle including the collection and translation of business requirements to enable technical execution of network programs and projects.
• Rigorously manage scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters.
• Plan and coordinate project deliverables across multiple service providers in support of network infrastructure project requirements.
• Develop and manage the network-related tasks within the overall work plan.
• Must have the ability to understand and translate business requirements into engineering and/or implementation details.
• Ability to manage network technical/engineering/implementation resource tasks and service delivery.
• This includes FTE/FTC/vendors and partners.
• The candidate must have excellent client interfacing skills, vendor/third-party resources, strong verbal and written communication skills and ability to work with all levels of management.
• Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level if needed.
• Accountable to manage the end-to-end successful technical or solution delivery of assigned tasks partnering with network engineering/implementation teams, program/project manager or directly with the requestor.
• Take direct accountability for the engineering resources and all assigned work tasks.
• Accountable for the STI/Release and Deployment tasks (prior to; up to, during and post the change window through Production Day-One).
• Develop, track, report and manage engineering delivery tasks.
• Anticipate and proactively resolve issues and conflicts within and between engineering delivery workflows and all other stakeholders.
• Provide regular and pro-active status to STI/Release and Deployment management.
• Anticipate issues and report them to STI/Release and Deployment management and escalate as needed or appropriate.
• Responsible for communicating project status across delivery teams, senior leaders, and cross-functional stakeholders.
• Work with the various program/project managers to establish release/impact/risk trackers and calendars for the work they are accountable for.
• Work with other program/project managers and the engineering and delivery teams (i.e. field services) to understand internal/external and associated dependencies.
• React to them proactively and effectively.
• Report and monitor progress against the release calendar; communicate release details and schedules to the stakeholders as required.
• Proactively manage conflict.
• Identify and/or challenge schedules that could create conflicts, evaluate all recommended changes.
Thanks & Regards,
Bhargavi Jaltar
Lead Sr. US IT Recruiter
Galaxy i Technologies, Inc
Location: 9927 E Bell Road, Suite 110
Email Id: bhargavi1@galaxyitech.com
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