Program Manager 4/ (PM4) || Onsite in Columbus, OH || In-person Interview || Locals Only

This position will be responsible for managing and overseeing Ohio Department of Medicaid (ODM) Office of Information & Technology Services (ITS) project activities for both external vendor systems projects and internal ODM ITS projects. Examples include software development projects, IT infrastructure projects, and COTS products implementation. The position will function as a member of the ITS team.

Responsibilities:

• Provides project oversight ensuring that ODM ITS and contracted vendors meet their commitments to bring the project in on time and within budget and scope.

• Manage high level ITS projects and work as a liaison between ODM ITS and stakeholder groups to ensure projects are delivered within the stipulated project criteria and timeline.

• Works with ITS project resources, planning, monitoring and managing projects, managing timelines & deliverables, escalating where appropriate, facilitating meetings, providing summaries, action items and communicating with key stakeholders with the focus to ensure projects are successfully implemented on the agreed upon deployment date.

• Collaborates and coordinates effort with system vendor project managers and/or ODM PMO in managing Ohio Medicaid Enterprise Systems (OMES) related vendor projects/activities, especially from technical and security aspects. Monitors, tracks, and reports project progress when appropriate.

• Provides overall direction, guidance, communication, and facilitation of assigned projects, including working with cross-functional teams at ODM, contracted vendor and external stakeholders (as required).

• Develop comprehensive project plans including scope, schedule, budget, risk management strategies, and resource allocation. Executes and updates project plans and maintains all project documentation.

• Manages project risks and issues and oversees supporting processes including change management.

• Schedules and facilitates meetings with business stakeholders (ODM, other state agencies, external entity users), ODM ITS, DAS/OIT and/or external system vendors.

• Coordinates and manages work of both technical and business workstreams.

• Manages, coordinates, communicates, and establishes priorities for complete life cycle of projects including the planning, requirements gathering, design, building, configuration, testing, training, and implementation of systems/solutions.

• Collaborate with ODM PMO to establish project/program practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization.

• Manages all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.

• Other project management and coordination duties as assigned.

REQUIRED Skill Sets:

• Required Education: BS/BA degree or combination of education & experience.

• 8+ years of experience in Information Technology (IT) project and program management, implementing large scale projects, including working with multiple stakeholders on both business and technical projects.

• 3+ years of experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle.

• Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.

• Excellent interpersonal and written/oral communication skills, including ability to negotiate compromise and demonstrate diplomacy in sensitive situations as well as interact effectively with peers and management across diverse cultures and fast-paced environment.

DESIRED Skill Sets:

• PMP certification

• 3+ year Information Technology technical experience.

• 1+ year procurement and vendor management experience.

• 1+ year of experience with gathering and analysis of business requirements.

• 1+ year of experience in Medicaid and/or healthcare systems development projects.

• Experience with Smartsheet, MS Project, MS Teams, SharePoint or other schedule management and collaboration tools.

• Demonstrate effective leadership, analytical and problem-solving skills.

• Recognize patterns and opportunities for improvement throughout the entire organization.

• Establish facts and draw valid conclusions.

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