Location: San Jose, CA (Onsite)
Duration: 12 months
Job Description:
- Partner closely with Business, Architecture, Tech Leads, and Product Management to drive end-to-end project execution and alignment.
- Evaluate existing business processes, uncover inefficiencies, and propose data-backed improvements.
- Use SQL to extract, parse, and analyze CRM and ERP datasets, generating insights that inform operational and strategic decisions.
- Build and maintain dashboards, reports, and performance metrics to track business health and support continuous optimization.
- Present analysis, insights, and recommendations to stakeholders through clear, structured communication.
- Support the rollout of new systems, workflows, and process enhancements to strengthen operational efficiency.
- Create functional documentation, business process flows, and other project artifacts to ensure clarity and traceability.
- Write detailed user stories and acceptance criteria in Jira to guide development and testing.
Skills
- Strong cross-functional collaboration with business, product, architecture, and engineering teams
- Proficient in SQL for extracting, parsing, and analyzing complex CRM/ERP datasets
- Ability to evaluate business processes and identify optimization opportunities
- Skilled in building dashboards, reports, and performance metrics
- Clear and structured communication of insights and recommendations
- Experience supporting system implementations and process improvements
- Strong documentation capabilities, including workflows, functional specs, and user stories (Jira)
Education: At least a bachelor’s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.
Thanks, and regards
Ganesh Gorak
Itech Us Inc
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