Oracle Business Analyst – OTM – Chattanooga, (TN Locals only) Hybrid

Job Title: Oracle Business Analyst – OTM

Location :  Chattanooga, (TN Locals only) Hybrid

Job Description (US)

The Oracle Business Analyst – OTM is a critical role in supporting and implementing our global Oracle Cloud ERP & OTM solution. The position will be our expert in understating and supporting the OTM functionality/workflow within the Oracle OTM value stream. OTM is the life blood of our transportation management system and flow, and because of its complexity, requires a focus on ensuring all freight is processing through this workflow and that we are continuously improving it.

This position will be heavily involved in production support but will also participate in ERP/OTM focused implementations at various business sites. This position must understand the integration of the ERP and OTM platform. Will also ensure global design is adhered to both on the project and with production support.

Key Deliverables

•                     Resolve issues within the transportation management system (OTM)

•                     Monitor orders through out the process

•                     Train and communicate to others within the organization on how to best avoid issues upstream that cause issues within OTM

•                     Continuous improvement to our OTM solution

•                     Design and configure the OTM system

•                     Write process flows, instructions, and test plans

•                     Test changes to OTM

•                     Enter Change Tickets

•                     Write training materials

•                     Regular periodic maintenance of system configuration, automation agents, and various data aspects of the platform

•                     Manage user roles, configurations, and setup within OTM in conjunction with Security and Controls

Key Activities & Responsibilities

•            Work oracle OTM issues

•            Configure Oracle Cloud – OTM and understand ERP to OTM integrations

•            Determine and implement a continuous improvement plan for OTM

•            Test the Oracle System and related processes

•            Design and document systems solutions/specifications

•            Interpret business requirements and help the business prioritize

•            Design business processes

•            Train users both one on one and more formally in larger groups

•            Author functional specification documents

•            Design reports

•            Coordinate activities with other team members and the business

•            Collaborate on cross-functional activities

•            Enter and manage Oracle service requests

•            Provide 24 x 7 support during production cutover and go-live events

•            Work with various vendors

• Manage user access and controls to and within OTM

To be successful in this role, your experience and competencies are:

•            A BS/BA Degree in Computer Science, Business, or related field or equivalent and/or combination of training and experience as deemed sufficient by management.

•            8+ years of experience as a business analyst and/or technical analyst

•            5+ years of Oracle Cloud Fusion experience specifically with OTM

•            Additional oracle cloud experience around Inbound, Shipping or freight markup is a plus

•            Has experience designing business processes.

•            Has experience designing systems solutions.

•            Has experience developing and executing test plans.

•            Experience coordinating project activities

•            Flexible and adaptable in prioritizing workloads, coping with pressures, deadlines, and rapidly changing situations.

•            Strong communication skills including presentation skills.

•            Creative thinker, results-oriented, analytical mindset, and a focused problem-solver.