Looking for Deliver Manager

Job Title: Business Solutions Advisor/Delivery Manager
Client: Experian/UST Global

Mandatory Areas / Must Have Skills

Delivery Lead

Oracle

MS Office Presentations

Business Solution Advisor (Business Software Consultant) Summary

The Business Solution Advisor is accountable for defining high-value client software solutions that leverage Experian products, data, and services, as well as fostering long-term relationships with clients. He/she gathers client requirements, defines the solution concept, estimates the level of effort to deliver, presents the high-level design and estimates to clients, works with the project team to document low-level design, and ultimately is responsible for delivering the solution.

This person must have the ability to influence clients, the sales organization, the project team, product management, and the Experian enterprise. The Business Solution Advisor is responsible for the solution functionality, usability, overall effort required to deliver, and client satisfaction. This individual will frequently present at client meetings and occasionally at conferences.

The Business Solution Advisor will be measured with a set of Key Performance Indicators which encompass, but are not limited to, actual versus estimated effort to deliver, customer satisfaction, revenue and revenue growth, new sales attainment, and cost control.

Responsibilities

• Act as a technical lead and industry expert for solutions that involve the integration of products and services across multiple Experian business units.
• Work with clients to define and document the business problem and solution requirements in the area of specialization.
• Facilitate client requirements gathering/design meetings and present to stakeholders at all levels, including executives.
• Collaborate with SMEs from other specializations to author solution design documents tailored to individual client requirements.
• Direct the activities of cross-functional departments during planning, development, testing, and implementation of custom software solutions.
• Act as liaison for sales, delivery, and IT to ensure adequate scope definition, accurate effort estimate generation, and develop externally facing artifacts as needed.
• Contribute to the project planning phase by identifying required resource skill sets, task dependencies, and risks. Assists with ongoing scope management.
• Duties and tasks show substantial variety and complexity, but could include the development of both business and technical assessments, risk assessments, project meetings, business requirements, and detailed effort estimates.
• Works on complex problems requiring an evaluation of intangible variables. Exercises independent judgment to obtain results.
• Up to 30% travel required and occasional after-hours support/work.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or another technical field.
• Minimum of 7 years of financial industry or software delivery experience.
• Minimum of 5 years in a technical environment, including application development and testing.
• Knowledge of application development services using the following technologies: Java, SQL, Oracle, XML, Web Services, AWS, etc.
• Excellent client-facing and presentation skills.
• Excellent oral and written communication skills.
• Excellent problem-solving and analytical skills.
• Excellent project management and organizational skills.
• Knowledge of Experian solutions and/or competitor solutions preferred.