Jr Programmer/Salesforce Engineer

Job Title: Jr Programmer/Salesforce Engineer

Location: Germantown, MD (Day one Onsite)

Job Description:

Serve as the interface between the Salesforce user community and application administrators/developers.

Solicit requirements from the Salesforce user community and develop creative responses leveraging R2, Visual Force, Mobile, and Lightning assets

Analyze user functionality and implement application updates to continually improve the user experience

Create defect and requirements documents

Update and maintain application User Guide

Be an active member of the Salesforce Change Control Board

Create and maintain accurate test plans to include new feature and regression test for periodic platform releases

Implement, test, and deploy administrative changes to Salesforce.

Create Salesforce reports and assist users in analyzing requirements and data.

Develop and implement minor tasks in support of the Network Operations SharePoint sites

Basic Requirements:

Bachelor’s degree in computer engineering, computer science or related field

3+ years of experience in software requirements analysis, design, or development

 Preferred Qualifications: 

Software development/Programmer Analyst Bachelor’s Degree or equivalent work experience

Apex or similar preferred

ServiceNow, Remedy, Other CRM administration/development

experience desired

Proficient in use of Microsoft Office Suite.