Solution Architect jobs in US
Job Title: Contact Center Anchor Platform – Solution Architect
Location: Remote
Visa Status:H1B,GC,USC and H4EAD
Contract:C2C
Key Responsibilities:
Design and implement a Contact Center Unified Agent Desktop Solution.
Provide solution architecture expertise with Microsoft Dynamics and Workforce Management systems.
Develop and optimize digital channel solutions to enhance customer experience.
Required Skills & Experience:
Hands-on experience with Contact Center Unified Agent Desktop Solutions.
Strong Solution Architecture background with Microsoft Dynamics and Workforce Management.
Proven experience in Digital Channel Solutions.
Nice-to-Have Skills & Certifications:
Architect Certification (preferred).
To apply for this job email your details to ali@genisists.com