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NeXTThink OR Digital Employee Experience (DEX) Engineer

Contract

SCM Innovators

Job: NeXT Think OR Digital Employee Experience (DEX) Engineer
Location: Spring, TX
Skillset: NeXT Think Engineer
Duration: 12 month renewing contract – VERY LONG TERM

Top 3 skills

Nexthink (or similar DEX platform) experience
PowerShell scripting and automation development
Endpoint engineering/troubleshooting with strong Windows performance expertise
 

Required Technical Skills
Nexthink Expertise
(Or equivalent experience with Splunk or similar observability platforms)

Advanced Remote Action development (PowerShell, automation chaining).
Nexthink Flow workflow design and system integrations.
Campaign creation, user engagement strategies, and remediation logic.
NQL query writing, dashboard development, and DEX Score interpretation.
Deep understanding of endpoint telemetry, device health signals, and digital experience metrics.

Scripting & Automation

Strong PowerShell scripting capabilities (diagnostics, remediation, automation-at-scale).
Experience with REST APIs, authentication, and platform integrations.

Troubleshooting & Endpoint Performance

Skilled in Windows OS performance analysis and root-cause troubleshooting.
Ability to correlate endpoint, network, and application performance signals.
Understanding of device health fundamentals (CPU/memory pressure, disk I/O, startup times, resource contention).

Analytics & Reporting

Strong data analysis and problem-solving abilities.
Experience converting telemetry into insights, KPIs, and actionable recommendations.
Dashboard creation for both technical and executive audiences.

Workplace & Cloud Knowledge

Familiarity with modern device management ecosystems (Intune, MECM/SCCM, M365).
Understanding of cloud concepts (Azure preferred).

To apply for this job email your details to Ritesh@scminnovators.com

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