Utility – Business Analyst | Onsite – Alberquerque, NM

Position:   Business Analyst
 Location: Onsite – Albuquerque, NM/ open to any nearby locations as well. The candidate should be open to travel as needed.
Duration: 6 months with opportunity for extension or conversion

Pay: $72/hr on C2C

Skills must have: 
 
Mandatory Utilities Industry domain knowledge (preferably electric/gas/water utilities).
Strong expertise in business analysis, process modeling, and process improvement techniques.
Hands-on experience with BPMN 2.0 standards for modeling business processes.
Proficiency in developing BRDs and FRDs.
Skilled in conducting stakeholder workshops and managing stakeholder expectations.
Familiarity with AI/GenAI use case development in business contexts (preferred).

Job Description:
We are seeking a highly experienced Business Analyst with about 10 years of experience to join our team.
The ideal candidate will have proven strong business analysis and process modelling skills.
This role is expected to actively work with the Utility client stakeholders to apply best practices from the business analysis domain.
Lead and carry out all business analysis activities such as understanding project scope and requirements, tracking the requirements development and delivery, business process flows review and analysis, coordination with external vendors and internal teams, tracking, and presenting metrics to internal stakeholders.
Experience in Generative AI is a plus. Proficiency in English is a must.
Requirements:Utility Industry domain knowledge.
Familiarity in terms of elaborating automation, AI / GenAI use cases.
Understand the current business processes, systems, integrations, dataflows, and identify pain points.
Proven experience in requirements gathering, development of business requirements documents (BRD) and functional requirements documents (FRD).
Possesses strong experience in business analysis and stakeholder management.
Conduct workshops with client stakeholders to gather key information.
Analyze and document the current state, As-Is business processes.
Perform Gap analysis and identify gaps in As-Is business processes.
Provide process improvement recommendations to bridge the gaps.
Define future state business processes and develop To-Be Processes using BPMN 2.0 Standards.
Identify Key Performance indicators (KPIs) for business processes.
Track KPIs and report status to Business Users as needed.
Collaborate with other Cognizant internal and external vendor teams.
Skillset:
Utilities Industry is mandatory
Process Modelling & Analysis
Business Analysis