Product Manager – NYC, NY (Local’s H1)

Job Title: Product Manager
Location : NYC
Exp: 10+ Yrs
No of Position:  10
RTTO – 5 Days Onsite
 
Job Description:

Product Management Role Requirements
1. Role Focus & Domain Expertise
The team is hiring Product Managers for a commercial/wholesale payments environment. These roles require deep functional knowledge in:
Commercial / Wholesale Payments
Payment rails: ACH, wires, cross‑border FX, banking rails, push‑to‑card, PayPal‑like flows
Merchant‑facing experiences: portals for refunds, reversals, reports, tax statements, transaction performance analytics
Internal operations tools: screens and workflows for operations, internal support, and tooling
Scalable platform‑level payments (e.g., experience from Amazon, Walmart, Expedia, etc.)
End‑to‑end payment lifecycle: from merchant interactions to backend reconciliation and payouts
Explicit exclusions:
Not looking for EMV, hardware, or terminal-focused payments backgrounds
Limited applicability for candidates strictly from checkout optimization / top‑of‑funnel consumer payments

2. Seniority & Experience Range
Preferred experience band is:
4 to 10 years of product management or hybrid BA/PM experience
Anything beyond that may result in:
Over‑seniority
Risk of dissatisfaction or attrition unless down‑leveled

3. Role Structure & Expectations
The role is described as an integrated PM/BA hybrid, requiring candidates to be:
Hands‑on (not managerial)
Writing PRDs, epics, and user stories directly
Working directly with developers (not via separate BAs)
Managing UAT cycles and supporting technical teams
Able to own end‑to‑end delivery within two‑week Agile sprints
This is not a “feature shepherding” PM role—it is a sleeves‑rolled‑up, execution‑heavy position.

4. Communication & Stakeholder Management
Excellent communication is mandatory.
This was repeatedly emphasized as a top‑level filter.
Reasons:
Cross‑domain coordination
Influencing without authority
Collaboration with multiple internal and merchant‑facing teams
Candidates with strong technical skills but weak communication are immediate rejects.

5. Culture & Working Style
The team culture is:
Fast‑paced and execution‑oriented
“No mediocrity”—only high performers can keep pace
Requires proactive individuals who: ( meaning the PMs are the “business” in discussions with developers)Don’t wait for instructions
Drive clarity
Push deliverables independently
Work style:
In‑office, 5 days per week (New York)
Casual dress environment (jeans, sneakers acceptable)
No traditional “banking suits” culture
Collaborative and people‑first

6. Priority Workstreams
The most urgent hiring focus is on the Arsenal program, specifically:
Reporting needs
Setup flows
Merchant-facing and internal operational tooling
These roles are needed immediately (“bodies yesterday”).

7. Additional Recruiting Guidance
What HR should prioritize:
Strong Fits
Candidates with platform‑level, high‑scale payments experience
PMs comfortable drafting PRDs, user stories, end‑to‑end flows
Individuals with both product + BA skillsets
Hands‑on contributors who thrive in high‑velocity environments
Red Flags / Reject Criteria
Weak communication- meaning clear spoken English with minimal accent.
Purely EMV/hardware/terminal payment backgrounds
Candidates seeking only strategy or oversight roles
Individuals uncomfortable with a high‑pressure environment
Those unwilling to work onsite in NYC five days a week

8. Summary Statement for recruiters
The team is building a full‑stack, scalable commercial payments platform and needs hands‑on Product Managers (4–10 years exp.) with strong communication skills, deep wholesale payments expertise, and the ability to work directly with developers in a fast-paced, in‑office NYC environment.