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Full Time

Field services representative jobs

Field services representative
Tampa, FL, US, 33634
Contract

 

Job Summary
The primary responsibility is to support outside sales staff by assisting customers on site with project planning, product selection and problem solving.  This position is a liaison between the customer, sales, and production.
Job Responsibilities
Attends and actively participates in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance.
Participates with large jobs to insure quality delivery and placement.
Effectively addresses customer concerns/complaints
Maintains records and writes reports regarding jobsite issues, driver performance, and product problems.
Trains with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards.
Participates in routine employee communications meetings.
Notifies the sales of anything pertinent regarding the business.
Communicates frequently with the sales, QC, and customer service personnel to coordinate the overall effort.
Establishes consulting relationships with customers while effectively represent the company’s best interest.
Maintains environmental, housekeeping safety, and business conduct to comply with company standards and government regulations.
Manage time effectively to schedule and prioritize assignments.
Works in an unstructured environment.
Make administrative improvement recommendations.
Assist with market and pricing studies.
Responsible for special projects and requests as needed.
Able to work overtime and shifts as needed.
Perform as work as assigned by supervisor.

Qualifications
Bachelors degree in a related area (sales, marketing, communications, social sciences) or two to three years of related experience
Knowledge, Skills, and Abilities
Proficient in business systems (excel, word, lotus notes, etc.) 
Possess analytical, problem-solving and organizational skills. 
Must be detail oriented and accurate with an ability to handle large volumes of data entry.
Ability to communicate effectively both orally and in writing to employees and others. 
Maintain confidentiality in daily operations. 
Perform duties in a professional manner. 
Flexible to travel overnight and to work all hours required including nights and weekends.  
Interested in relocating in the future for upward mobility.
Working Conditions
While performing the duties of this job, the employee is regularly required to talk and hear, to communicate to employees/visitors as well as function safely around heavy rolling equipment  
Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors
Must wear protective equipment while at the location 
Physical Requirements
Requires stationary position, traverse, move, transport, and the ability to significant degree to operate, activate, use, prepare, inspect, place, detect, or position
Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently.   Job involves sitting most of the time, but also involves walking or standing for brief periods of time
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors 

To apply for this job please visit jobs.cemex.com.