ServiceNow SAM Architect

Job Title            ServiceNow SAM Architect

Job Location    Atlanta, GA [Remote Work]

Rate                    $75/hr on c2c

Duration           12 Months

Experience: 14 years 

Job Description

10 years of experience in ServiceNow architecture specializing in IT Asset Management focusing on ITAMHAM and ITAMSAM modules
Lead the strategic design development and deployment of scalable ServiceNow IT Asset Management solutions encompassing both Hardware Asset Management HAM and Software Asset Management SAM
Utilize deep expertise in ServiceNow architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy across asset management modules
Analyze complex business requirements and translate them into scalable technical specifications for ITAMHAM and ITAMSAM implementations
Oversee the integration of ITAM solutions with broader IT infrastructure and business processes to enhance operational efficiency
Drive continuous improvement initiatives incorporating the latest ServiceNow ITAM features industry trends and compliance standards to maintain cutting edge solutions
 

Roles and Responsibilities

Lead end to end design configuration and deployment of ServiceNow ITAMHAM and ITAMSAM modules aligned with organizational goals
Manage the complete lifecycle of hardware and software assets including discovery entitlement management compliance and optimization within ServiceNow
Collaborate with IT and business stakeholders to define implement and enforce ITAM policies and procedures
Conduct regular audits and assessments to ensure data integrity compliance and optimal performance of ITAM systems
Troubleshoot and resolve complex platform and module specific issues to maintain high system availability
Provide technical leadership mentorship and guidance to senior and junior team members on ServiceNow ITAM best practices and architectural standards
Develop and maintain comprehensive documentation training materials and technical guides supporting ITAM processes and tools
Participate in cross functional teams to integrate ITAM solutions with broader IT service management and operational frameworks
Drive innovation and automation initiatives to enhance asset management efficiency and service delivery
 

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.