Change Management Analyst – Telecom

 Job Title: Change Management Analyst – Telecom
Location: Southern California (Hybrid – 2-3 days onsite)
Duration: 12 Months
Rate: $60/hr
Priority: Urgent

Job Summary
We are seeking a Change Management Analyst to support Telecom Engineering operations by managing and coordinating Change Requests (CRQs) across critical telecommunications infrastructure projects and operational activities. The ideal candidate will have experience in telecom, network operations, or IT change management environments and be skilled in coordinating technical changes across multiple teams.

Responsibilities
Create, manage, and track Change Requests (CRQs) for telecom projects and operational activities.
Coordinate change activities across:Microwave Communication Systems
Land Mobile Radio (LMR)
Private LTE (pLTE) Networks
Fiber Optic Networks
WAN/LAN Infrastructure
Routing & Switching Environments
Facilitate change review meetings and obtain required approvals.
Assess change impact, risks, testing requirements, and rollback plans.
Maintain implementation schedules and coordinate maintenance windows.
Monitor change execution and ensure documentation compliance.
Track change management metrics, KPIs, and audit requirements.
Support outage coordination, maintenance activities, and emergency changes.
Collaborate with Telecom Engineering, Operations, Cybersecurity, and Project teams.
Required Qualifications
Bachelor’s degree in IT, Telecommunications, Engineering, Business, or related field (or equivalent experience).
3+ years of experience in Change Management, Telecom Operations, Network Operations, or IT Operations.
Experience managing Change Requests (CRQs) within structured change management processes.
Experience with ServiceNow or similar ITSM tools.
Strong understanding of telecom and networking concepts.
Excellent communication, coordination, and documentation skills.
Preferred Qualifications
Experience in Utility, Energy, Telecommunications, or Critical Infrastructure environments.
Knowledge of Microwave, Fiber, Radio Systems, IP/MPLS, Routing & Switching, and Private LTE technologies.
Familiarity with ITIL Change Management best practices.
ITIL Foundation Certification preferred.
Experience supporting Operational Technology (OT) or mission-critical communications environments.
Key Skills
Change Management
ServiceNow
CRQ Management
Telecom Operations
Microwave Networks
Fiber Optics
Private LTE (pLTE)
WAN/LAN Networking
Risk Assessment
Stakeholder Management
Technical Documentation
Process Improvement
Rate: $60/hr C2C
Location: Southern California (Hybrid)
Duration: 12+ Months Contract
Visa: Open to Eligible Candidates.