Centraprise
Hi Bhavya,
I hope you are doing well.
My name is Upesh, and I am reaching out from Centraprise. We currently have an exciting opportunity for Network Engineer and would like to know if you would be interested in this role.
Job Title : Network Engineer
Location : Plano, TX (Onsite 5 days)
Type : Full-Time/ Contract
VISA : USC, H4EAD, H1BÂ
Job Description:
We are seeking a highly skilled L2 Network Engineer with strong expertise in Cradlepoint (primary focus), complemented by Cisco and Juniper technologies, to support enterprise and managed services environments. This role is responsible for day-to-day network operations, incident resolution, and service delivery support across distributed WAN, LTE/5G, and SD-WAN deployments.
Key Responsibilities
Primary – Cradlepoint
– Provide L2 support for Cradlepoint routers (LTE/5G edge devices)
– Troubleshoot connectivity, failover, SIM/eSIM, and signal issues
– Manage configurations via NetCloud Manager (NCM)
– Support Zero Touch Provisioning (ZTP) and device onboarding
– Diagnose WAN issues involving cellular, broadband, and hybrid WAN
– Monitor and resolve performance issues (latency, jitter, packet loss)
– Coordinate with carriers for cellular service escalations
Secondary – Cisco
– Support routing & switching environments (Catalyst, ISR/ASR platforms)
– Troubleshoot VLANs, trunking, STP, OSPF, EIGRP, BGP (basic), ACLs, NAT
– Assist with Meraki environments (Dashboard monitoring, troubleshooting)
– Perform basic firewall troubleshooting (ASA/Meraki MX)
Tertiary – Juniper
– Support Juniper SRX firewalls and EX switches
– Perform basic troubleshooting using JunOS CLI
– Assist with security policies, NAT, and log analysis
Operational Responsibilities
– Handle L2 incident tickets (P1-P4) within SLA targets
– Participate in Major Incident bridge calls
– Perform triage and escalate to L3/vendor support
– Execute standard changes and maintain documentation
– Support problem management and RCA efforts
Required Skills
– Cradlepoint NetCloud, LTE/5G networking
– TCP/IP, DNS, DHCP, VPNs (IPSec/GRE)
– WAN technologies (MPLS, broadband, cellular failover)
– Cisco IOS / Meraki Dashboard
– Juniper JunOS
– ITSM tools (ServiceNow)
Experience
– 3-6 years in Network Operations / NOC / MSP
– Multi-site enterprise support experience
– Telecom/carrier coordination experience
Certifications (Preferred)
– Cradlepoint certification
– Cisco CCNA
– Juniper JNCIA
Soft Skills
– Strong troubleshooting and communication
– Ability to work in high-pressure environments
– Team collaboration
KPIs
– SLA adherence
– MTTR and resolution rate
– Ticket quality
– Customer satisfaction
Thanks & Regards.
Upesh ,
Number: 4696-945-999 || Ext: 737
Please send an email If i miss your phone call..
E: upesh@centraprise.com
To apply for this job email your details to upesh@centraprise.com