c2c software jobs
Title: ServiceNow Lead
Location: Alpharetta, GA (Onsite)
Duration: Contract
Please mention work authorization and Current location while sharing resume
Must need 10+years
Job Description:
Key Responsibilities:
• Collaborate with the ServiceNow Architect to design and implement scalable and efficient ServiceNow solutions.
• Lead the technical team in configuring and customizing ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, and SecOps.
• Oversee development activities, including scripting (JavaScript, Glide API), workflows, business rules, UI policies, and automation.
• Work closely with stakeholders to gather requirements, define project scope, and provide technical recommendations.
• Ensure integration of ServiceNow with third-party applications, cloud platforms (AWS, Azure), and enterprise systems.
• Drive CMDB and Discovery implementation, ensuring accurate asset and service mapping.
• Troubleshoot complex issues, conduct root cause analysis, and ensure system stability and performance.
• Provide technical leadership, mentoring junior engineers, and ensuring adherence to best practices.
• Oversee system upgrades, security configurations, and compliance with IT governance policies.
• Maintain detailed documentation, including architecture diagrams, development standards, and operational guidelines.
Required Qualifications:
• Bachelor’s degree in computer science, Information Technology, or related field.
• 10+ years of experience in ServiceNow development and implementation.
• Deep understanding of ServiceNow architecture, modules, and workflows.
• Strong expertise in JavaScript, REST/SOAP APIs, and ServiceNow scripting.
• Experience with ITIL framework and IT Service Management processes.
• Proven ability to integrate ServiceNow with external applications and cloud environments.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) preferred.
• Strong problem-solving skills and ability to work in a fast-paced, onsite environment.
• Excellent communication and leadership skills, with the ability to collaborate across teams.
Preferred Qualifications:
• Experience with ServiceNow CMDB, Discovery, Event Management, and Performance Analytics.
• Knowledge of Security Operations (SecOps) and Governance, Risk, and Compliance (GRC) in ServiceNow.
• Familiarity with Agile methodologies and DevOps practices.
• Hands-on experience in ITOM and ITAM implementation.
Kindly fill the Basic Details:
Name (Full Legal Name):
Email ID:
Best Contact:
Skype ID:
Visa Status:
LinkedIn:
Current Location (CITY, STATE):
Zip Code:
Last 4 digits SSN Number:
DOB (DD/MM):
Willing to relocate(Y/N):
Expected hourly Rate:
Interview Availability:
Availability to join:
Education details along with passed out years:
To apply for this job email your details to roselin@reveilletechnologies.com