Infrastructure Engineer, Digital Workplace

Infrastructure Engineer, Digital Workplace

Germantown, TN 38138
Long Term
Contract

 

•                Endpoint Engineering & Device Management

•                Support and maintain Windows 11 and macOS endpoints, ensuring optimal performance and security.

•                Configure and manage devices using Microsoft Intune and JAMF for MDM and compliance.

•                Assist in lifecycle management of iPhones, iPads, and MacBooks, including provisioning, updates, and decommissioning.

•                Design, implement, and maintain enterprise-grade endpoint security policies and protection frameworks to ensure robust threat mitigation, compliance enforcement, and operational integrity across all managed devices.

•                Monitor and remediate endpoint vulnerabilities and ensure alignment with security policies.

•                Support Windows endpoint configuration and troubleshooting via Microsoft Intune, utilizing Configuration Service Providers (CSPs) to deploy and manage device policies for security, compliance, and system settings. Microsoft 365 Ecosystem

•                Provide operational support for Microsoft Teams, SharePoint, OneDrive, and Exchange Online.

•                Assist in user onboarding/offboarding and license management within Microsoft Entra ID (formerly Azure AD).

•                Collaborate with stakeholders to optimize usage of Power Platform tools (Power Automate, Power Apps, Power BI).

•                Software Application Packaging

•                Package and deploy software applications for inclusion in the Company Portal via Microsoft Intune.

•                Ensure applications are properly configured for silent installation, version control, and compatibility with managed devices.

•                Maintain documentation and version history for packaged applications. PowerShell Management & Scripting

•                ·Develop and maintain PowerShell scripts to automate routine tasks, enhance reporting, and streamline device management.

•                Use scripting to support bulk operations, configuration changes, and data extraction across Microsoft 365 and endpoint environments.

•                Maintain a secure and organized script repository with version control and documentation. Active Directory Support

•                Assist in managing Active Directory objects including users, groups, and organizational units.

•                Collaborate with identity and access management teams to ensure proper integration with Microsoft Entra ID. Collaboration & Support

•                Work closely with cross-functional teams to troubleshoot and resolve issues related to digital workplace technologies.

•                Participate in project workstreams focused on modernizing and automating workplace infrastructure.

•                Document processes, configurations, and troubleshooting steps for knowledge sharing and operational continuity.

 

REQUIREMENTS

•                Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience.

•                2-4 years of experience in IT infrastructure or endpoint support.

•                Expert knowledge of Microsoft 365 administration and endpoint management tools (Intune, JAMF).

•                Expert level knowledge of identity and access management (Microsoft Entra ID).

•                Expert knowledge with patch management configuration and processes.

•                Extensive experience supporting Windows 11 and macOS environments.

•                Extensive hands-on technical knowledge of network systems, protocols, and standards.

•                Strong written and oral communication skills.

 

 

 

 

Munesh

770-838-3829,

munesh@cysphere.net

munesh.reddy.us@gmail.com

CYBER SPHERE LLC