EOC Application Administrator C2C jobs -Local to GA

Need EOC Application Administrator

Location: Atlanta, GA

Duration: 6+ Months

Client: State of GA

Rate: $57/hr on C2C

Key Responsibilities

WebEOC Administration

· Administer and maintain Juvare WebEOC V10 for daily operations and system stability.

· Support planning, testing, and implementation efforts tied to future migration to Juvare WebEOC NexUs.

· Manage users, positions, roles, permissions, and overall access provisioning.

· Configure and maintain incidents, system processes, notifications, plug-ins, and general system settings.

· Develop, update, and troubleshoot boards, including code adjustments and design enhancements.

· Move boards and system configurations between environments through imports/exports.

· Maintain clear documentation of configuration changes, system updates, and operating procedures.

Integration & Technical Support

· Configure and support GIS integrations for both cloud and on-premises WebEOC environments.

· Utilize the ArcGIS API to integrate mapping services, geospatial layers, and situational awareness tools.

· Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations.

· Provide support for plug-ins, mapping tools, custom workflows, and other system integrations.

Communication & Notification Tools

· Assist with communication integrations connected to WebEOC, including Microsoft Teams notifications, alerts, and collaboration channels.

· Support users with Teams-based communication workflow setups during activations and day-to-day operations.

EOC Application Support

· Provide support for additional EOC related systems such as Rave and other alerting tools.

· Offer real-time user support during emergency activations, including system troubleshooting and workflow guidance.

· Deliver user training and documentation for WebEOC and related platforms.

Operational Support

· Work extended or irregular hours as needed during emergency operations.

· Assist with other assigned state applications or technical projects beyond core EOC systems.

· Collaborate with emergency management staff, IT teams, and stakeholders to ensure operational readiness.

Required Qualifications

· Hands-on experience administering Juvare WebEOC V10.

· Experience participating in or supporting migration efforts toward Juvare WebEOC NexUs.

· Strong understanding of user provisioning, incident configuration, roles, and positions.

· Experience with board creation, editing, troubleshooting, and code updates (HTML, JavaScript, or similar).

· Experience with GIS integrations and the ArcGIS API.

· Familiarity with plug-ins, system notifications, mapping tools, and communication integrations such as Microsoft Teams.

· Ability to work with vendors and technical service providers to implement business requirements.

· Experience with both cloud and on-premises WebEOC environments.

· Strong troubleshooting, communication, and customer support abilities.

Preferred Qualifications

· Experience with EOC communication platforms such as Rave Alert.

· Background in emergency management, public safety, or government operations.

· Familiarity with API integrations, scripting, or basic database concepts.

· Experience with .NET development or working within Visual Studio Code for board-related scripts or integrations.

Work Environment

· Standard business hours with flexibility based on operational needs.

· Extended or nonstandard hours during emergency activations.

· Ability to work independently and as part of a cross-functional emergency operations team.

Education/Experience:
•Bachelor’s degree from an accredited college or university with coursework in computer science or management information systems AND Six years of related experience.