location : columbia, sc
Scope of the project: this role will support the department with the development and implementation of a cadd workspace, utilizing bentley software openroads and openbridge designer. Work will include on-site and remote support services to maintain, trouble shoot, and develop cadd workspaces. This includes working with both consultant and scdot personnel to accommodate all disciplines for transportation projects within south carolina for scdot, including; planning, surveys, traffic, roadway, hydro, geotech, structures, program management, construction and maintenance.
Daily duties and responsibilities:
workspace development and maintenance:
• develop and configure cadd workspace standards, templates and libraries for openroads and openbridge.
• regularly update and maintain cadd standards, ensuring consistency and compliance with aashto and scdot standards, specifications, guidelines, and special projects.
• assist with documentation of workspace development to secure successful project perpetuity.
• produce and present technical presentations to designers, upper management, and industry peers.
Technical support:
• provide one on one and small group training and provide daily technical support to end-users, addressing any issues related to cadd tools and workflows.
• troubleshoot and resolve software-related problems, ensuring minimal disruption to project work.
• assist with the implementation of new software in conjunction with cadd workspaces.
Coordination with it and vendors:
• collaborate with it to ensure proper installation, configuration, and licensing of cadd software.
• work with software vendors for technical support and to stay updated on new releases and updates.
Documentation:
• collaborate with individual departments to ensure workflow procedures are documented and incorporated into workspaces
• update technical and training documentation and produce videos for plan production processes.
Project support:
• assist project teams with setting up and managing project-specific cadd environments.
• ensure that project deliverables meet client requirements and company standards.
Coordination and communication:
• serve as the primary point of contact for all cadd-related inquiries and issues.
• facilitate communication between design teams, project managers, and other stakeholders regarding cadd-related matters.
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