Location: New York, NY (Onsite)
About the Role
We are seeking an experienced VDI Engineer hands-on expertise in supporting and optimizing enterprise-level Virtual Desktop Infrastructure environments. The ideal candidate will have strong Windows desktop integration skills, advanced troubleshooting abilities, and experience with Citrix or VMware Horizon platforms.
We are seeking an experienced VDI Engineer hands-on expertise in supporting and optimizing enterprise-level Virtual Desktop Infrastructure environments. The ideal candidate will have strong Windows desktop integration skills, advanced troubleshooting abilities, and experience with Citrix or VMware Horizon platforms.
Key Responsibilities
Design, deploy, maintain, and optimize VDI environments using Citrix Virtual Apps/Desktops or VMware Horizon.
Manage and update golden images and application layers across virtual desktops.
Troubleshoot issues related to Windows OS, user profiles, sessions, performance, networking, and virtual machines.
Perform Windows desktop integration tasks including app compatibility, feature integration, and desktop standardization.
Develop and maintain Desktop Build Documentation, including build guides, engineering checklists, and configuration baselines.
Create and maintain technical and operational documentation, runbooks, SOPs, and knowledge-base articles.
Administer Active Directory, Group Policy Objects, and profile management technologies. Collaborate with security teams to ensure VDI compliance and patch management. Support L2/L3 incident troubleshooting, RCA, and performance tuning. Automate operational tasks using PowerShell (intermediate level). Work closely with infra, networking, and application teams to maintain VDI stability.
Design, deploy, maintain, and optimize VDI environments using Citrix Virtual Apps/Desktops or VMware Horizon.
Manage and update golden images and application layers across virtual desktops.
Troubleshoot issues related to Windows OS, user profiles, sessions, performance, networking, and virtual machines.
Perform Windows desktop integration tasks including app compatibility, feature integration, and desktop standardization.
Develop and maintain Desktop Build Documentation, including build guides, engineering checklists, and configuration baselines.
Create and maintain technical and operational documentation, runbooks, SOPs, and knowledge-base articles.
Administer Active Directory, Group Policy Objects, and profile management technologies. Collaborate with security teams to ensure VDI compliance and patch management. Support L2/L3 incident troubleshooting, RCA, and performance tuning. Automate operational tasks using PowerShell (intermediate level). Work closely with infra, networking, and application teams to maintain VDI stability.
JD:
Windows desktop integration.
Advanced knowledge of Windows 10/11 OS, desktop components, registry, services, and performance tuning.
Strong Windows OS troubleshooting skills across hardware, OS, applications, and profiles.
Hands-on experience with VDI technologies such as:
Citrix Virtual Apps/Desktops (CVAD)
VMware Horizon View
Intermediate experience with PowerShell scripting for automation and administration.
Solid understanding of Active Directory, Group Policies, DNS, DHCP, and authentication flows.
Strong verbal and written communication skills (must be able to write technical documentation clearly).
Advanced knowledge of Windows 10/11 OS, desktop components, registry, services, and performance tuning.
Strong Windows OS troubleshooting skills across hardware, OS, applications, and profiles.
Hands-on experience with VDI technologies such as:
Citrix Virtual Apps/Desktops (CVAD)
VMware Horizon View
Intermediate experience with PowerShell scripting for automation and administration.
Solid understanding of Active Directory, Group Policies, DNS, DHCP, and authentication flows.
Strong verbal and written communication skills (must be able to write technical documentation clearly).
