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C2C Job opening for Business Analyst – Austin, TX

Job Title: Business Analyst

Location: Austin, TX Onsite

Job Description:

Gather, analyze, and document user requirements, business processes, and problems to automate or improve existing systems; elicit and document business needs for new systems. Translate requirements into user stories.

Analyze program policies and procedures to determine their effect on automated systems and system functional areas.

Performs quality assurance (QA) of user stories, ensuring that all acceptance criteria and non-functional requirements have been met.

Plans and prepares training materials for both internal and external users and helps to conduct training sessions covering assigned systems.

Identify opportunities for improving business processes through automation and assist in the preparation of proposals to develop new systems.

Assist with reviewing and preparing complex project management deliverables such as project charters, project plans, test plans, and risk management plans.

Consult on the analysis of an application, troubleshoot system problems, and recommend solutions.

Experience in business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies. Deep understanding of the license life cycle, including new license application and management processes. Skilled in creating detailed user stories, defining acceptance criteria, and performing manual testing, including mobile application testing. Ability to gather and document mobile requirements and design wireframes to ensure intuitive and user-friendly interfaces. Strong capability to interact with end users for requirement validation and solution feedback.

Provide quality assurance consultation to projects, assignments, or special initiatives.

Develop and review test cases; process change requests; and manage a projects scope, acceptance, installation, and deployment.

Maintain assigned business relationships with vendors, seek best value for new and renewing technologies, and review and approve monthly and annual invoices.

Required Skills:

4 Required Experience with Agile methodologies, user story creation, working as part of an Agile team, participating in all Agile ceremonies, and leading Refinement and Sprint planning sessions. Experience using Azure Dev Ops, Jira, or similar.

4 Required Performs highly complex (senior-level) business analysis work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

4 Required Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.

4 Required Coordinate with outside vendors and contractors to complete projects and service requests; and defines, assigns, and evaluates their work.

4 Required Identify opportunities to improve business processes through automation and help prepare proposals to develop new systems. Consult on the analysis of an application, troubleshoots system problems, and implements solutions.

4 Required Provide complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives.

4 Required Review complex project deliverables such as charters, design documentation, test plans, and risk assessment plans; and provide comments and suggestions to document owners.

4 Required Develop training curricula and conduct formal training sessions covering assigned systems modules. Develop the design and/or review of test cases; processes change requests

4 Preferred Previous experience working with TDA systems

Contact Information

Email: john@mindfore.com

Click the email address to contact the job poster directly.

About Author

I’m Monica Kerry, a passionate SEO and Digital Marketing Specialist with over 9 years of experience helping businesses grow their online presence. From SEO strategy, keyword research, content optimization, and link building to social media marketing and PPC campaigns, I specialize in driving organic traffic, boosting rankings, and increasing conversions. My mission is to empower brands with result-oriented digital marketing solutions that deliver measurable success.

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