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APM Engineer Remote Role

Role: APM Engineer
Location: Remote (EST/CST only)

Duration: 12+ Months

Must Have:

5+ – APM Engineer-Dev/QA/Prod environments for databases, reporting,
ETL, schedulers, and monitoring platforms.
6+ – manual deployments, access administration, incident response, and
performance monitoring using Datadog and Precise
6+ – SQL Server & Oracle Operations, SSRS: Deploy RDL files, SSIS &
Informatica
6+ – TIDAL Scheduler: Update variables across Dev/QA/Prod; ensure
schedule integrity.

Summary:

The APM Engineer provides hands-on operational support across
Dev/QA/Prod environments for databases, reporting, ETL, schedulers, and
monitoring platforms. The role owns manual deployments, access
administration, incident response, and performance monitoring using
Datadog and Precise, while partnering closely with application teams,
DBAs, and platform owners to keep mission-critical claims and data
workflows healthy and compliant. This position operates within a 24/7
production support model and participates in off-hours change windows.

Responsibilities:

Execute manual deployments to QA & PROD; run command-line deploys;
perform post-deployment validations.
Patch servers across Dev/QA/Prod; handle emergency changes following ERM
and change control.
Manage CyberArk password changes, unlock/update credentials, and
maintain secure access.
Perform Kill SPID actions for REQ/INC; support flex clones & maintenance
jobs.
SQL Server & Oracle Operations: credential updates, performance
monitoring, and incident remediation.
SSRS: Deploy RDL files; manage folders, data sources, subscriptions;
assign permissions; retire templates.
SSIS & Informatica: Deploy packages; manage folders/directories; assign
permissions; import
XML; update connection passwords; adjust Designer values.
ServiceNow (SNOW): Verify QA logs and pushes; attach logs; respond to
incidents and requests.
CTU Access Management: Grant/revoke access for SQL, SSRS, SSIS, Oracle,
Informatica; troubleshoot errors.
TIDAL Scheduler: Update variables across Dev/QA/Prod; ensure schedule
integrity.
Monitoring & Performance: Respond to Precise alerts; perform health
checks; create alerts and agents; install OS/SQL agents; in Datadog:
create monitors, tune thresholds, maintain YAML configs, trend analysis,
reduce alert noise.
Documentation & Process Improvements: Maintain runbooks, audit
processes, document learnings, and support hybrid training formats.


Thanks
Piyush Verma
Technical Recruiter | Empower Professionals
Official Phone: 732-356-8008 x 350

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