Role: IBM Sterling File Transfer Administrator (IBM Sterling Secure File Transfer / Connect: Direct / B2B Integrator Administrator
Location: Atlanta, GA or remote for excellent candidate
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Key Responsibilities
- Install, configure, administer, and maintain IBM Sterling File Transfer products.
- Monitor daily file transfer activities and ensure successful processing of inbound and outbound transfers.
- Troubleshoot file transfer failures, connectivity issues, performance bottlenecks, and application problems.
- Configure and manage protocols such as SFTP, FTP/S, AS2, HTTP/S, and Connect:Direct.
- Support onboarding of new trading partners and file transfer integrations.
- Manage user accounts, security certificates, encryption keys, and access controls.
- Perform system upgrades, patches, migrations, and environment maintenance.
- Collaborate with application, infrastructure, network, and security teams to resolve incidents.
- Develop and maintain operational procedures, documentation, and runbooks.
- Implement monitoring, alerting, and reporting mechanisms.
- Ensure compliance with organizational security and audit requirements.
- Support disaster recovery, backup, and high-availability configurations.
- Participate in on-call support and incident management activities.
Required Skills
Technical Skills
- Experience with IBM Sterling Secure Proxy, Sterling B2B Integrator, Sterling File Gateway, or Connect:Direct.
- Strong knowledge of Managed File Transfer (MFT) concepts.
- Experience with Linux/Unix and Windows administration.
- Knowledge of SFTP, FTPS, FTP, AS2, SSH, SSL/TLS, and PGP encryption.
- Experience with certificate management and key rotation.
- Familiarity with networking concepts such as TCP/IP, DNS, firewalls, and load balancers.
- Understanding of job scheduling tools and file transfer automation.
- SQL/database knowledge for troubleshooting and reporting.
- Experience with monitoring tools such as Splunk, Dynatrace, AppDynamics, or similar.
Desired Skills
- Scripting experience (Shell, Python, PowerShell, or Perl).
- Knowledge of cloud platforms (Azure, AWS, or GCP).
- Experience working in ITIL-based environments.
- Understanding of DevOps and automation practices.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience administering IBM Sterling File Transfer solutions.
- Experience supporting production environments and critical business applications.
- Relevant IBM certifications are a plus.
Preferred Experience
- IBM Sterling B2B Integrator
- IBM Sterling Secure Proxy
- IBM Sterling File Gateway
- IBM Connect:Direct
- Managed File Transfer (MFT) Operations
- Certificate and Encryption Management
- Incident and Problem Management
- Production Support
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