Adobe Journey Optimizer (AJO) Technical Account Manager (TAM) : Richardson-TX

Job title: Adobe Journey Optimizer (AJO) Technical Account Manager (TAM)

Work Location with Zip code: Richardson-TX-75082 – Onsite

Duration of the project: 6 Months to be extended

 

Must have skills:

Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Technical Management,

 

Detailed Job Description:

AJO Technical Account Manager (TAM) –

Job Description • Strong hands-on expertise in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP • Experience with customer journeys, audience segmentation, personalization, XDM schemas, datasets, profiles, and data ingestion • Serve as the primary technical point of contact for assigned customer accounts.

• Provide proactive technical guidance, best practices, knowledge transfer, and support for platform changes and releases.
• Coordinate and drive complex technical issues with Support, Engineering, Consulting, and Customer Success teams.
• Strong understanding of REST APIs, JSON, JavaScript, and SQL, with experience in integrations and troubleshooting.
• Ability to independently lead customer engagements and translate business requirements into scalable AJO/AEP solutions • Strong customer-facing, stakeholder management, communication, and articulation skills.
• Experience with other Adobe Experience Cloud solutions such as Adobe Campaign, CJA, Adobe Target, or Analytics is an advantage.
• Strong problem-solving mindset with the ability to manage technical blockers, risks, and customer priorities.

 

 

Avdhesh Kumar

Senior Technical Recruiter

Email: avdhesh@enterprisesolutioninc.com