Project Manager

Position Details

Job Title:  Project Manager
Job ID: 167335
Agency: Mississippi Division of Medicaid (DOM)
Project: Website Modernization Initiative
Location: Jackson, Mississippi
Work Arrangement: Onsite required
Contract Start: ASAP
Contract End: October 23, 2027
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM
Hours: 40 hours per week
Career Level: Intermediate
Education: Bachelor’s degree
Travel: Not required; ability to attend in-person meetings and working sessions in Jackson, MS, as required by the project schedule
Job Description

We are seeking an experienced Website Modernization Project Lead to manage the execution of a large-scale website redesign and redevelopment initiative for the Mississippi Division of Medicaid. The selected candidate will work closely with Tyler Technologies, internal program stakeholders, legal and compliance teams, and project leadership to oversee website redevelopment, content migration, accessibility compliance, governance, and organizational change management.

Key Responsibilities

1. Website Redevelopment and Implementation

Serve as the primary day-to-day execution lead, working directly with Tyler Technologies on the Drupal-based website redesign and rebuild.
Drive content strategy, information architecture, and editorial direction in collaboration with program-area stakeholders and the Design/Control Board.
Lead content migration planning and execution, including content audits, coordination with content owners, and migration workflows.
Oversee quality assurance (QA), execute user acceptance testing (UAT), and coordinate pre-launch and post-launch readiness activities.
2. ADA Title II and Accessibility Compliance

Lead accessibility compliance efforts to ensure website deliverables meet, at minimum, WCAG 2.1 AA standards.
Work with DOM Legal and Compliance stakeholders to address accessibility requirements.
Coordinate accessibility remediation with Tyler Technologies, Smartsheet resources, and internal teams.
Maintain compliance documentation and communicate progress to project leadership.
3. Web Governance and Change Management

Design and implement a sustainable web governance framework, including content request workflows, approval processes, and maintenance responsibilities.
Develop standard operating procedures (SOPs), training materials, and process documentation.
Coordinate with iTech resources on technical workflow components of the change management system.
Lead change management activities to support staff adoption of new processes and tools after launch.
4. Stakeholder Engagement and Content Coordination

Work with leaders and staff across program areas to gather requirements, facilitate content reviews, and obtain timely approvals.
Translate business and program requirements into actionable direction for the technology vendor.
Facilitate working sessions, content workshops, and stakeholder review meetings.
5. Project Reporting and Communication

Provide weekly written status updates to the DOM Project Manager, executive sponsors, and Design/Control Board as requested.
Maintain project documentation, decision logs, and content inventories.
Identify and communicate risks, issues, and blockers promptly and collaborate with the project team to resolve them.
Required Qualifications — Mandatory

Candidates must demonstrate the following qualifications in their resumes to be considered:

Demonstrated experience leading or playing a significant execution role in large-scale website redesign or redevelopment projects involving 100+ pages and multiple stakeholder groups.
Experience managing multiple full website development lifecycles, from planning through production launch.
Experience leading public-sector or government website redesign projects involving substantial content libraries.
Experience working directly with external technology vendors and professional services firms to drive project delivery.
Hands-on experience with website implementation, migration, or redevelopment projects.
Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
Strong stakeholder engagement, meeting facilitation, written communication, organizational, and coordination skills.
Preferred Qualifications — Not Mandatory

The following experience would be an advantage:

Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
Experience with state government digital modernization or digital transformation initiatives.
Familiarity with Smartsheet forms, workflows, or automation.
Experience coordinating enterprise content migration projects.
Experience coordinating projects across multiple departments, business units, or government agencies.
Ability to work independently, take initiative, maintain project momentum, and operate with minimal oversight.
Accessibility certifications such as CPACC or WAS; project management certifications such as PMP, PMI-ACP, CSM, or CBAP; or equivalent demonstrated experience.
Experience with Tyler Technologies web products or comparable content management platforms.
Experience leading government website redesign projects involving substantial content libraries, with 200+ pages preferred.
Ability to navigate complex government organizations, work across hierarchical levels, and hold stakeholders accountable professionally.
A results-driven approach, adaptability, and comfort working through ambiguity during early project phases.
Important Work Requirements

This is an onsite position in Jackson, Mississippi.
The candidate must be able to attend in-person project meetings and working sessions as required.
The role requires close coordination with government stakeholders, the external technology vendor, and internal project teams.
Candidates should have demonstrable experience delivering complex website modernization projects and managing multiple stakeholders.
If you are interested, please share your updated resume and confirm the following:

Your experience leading large-scale website redesign or redevelopment projects.
Your experience with government or public-sector website projects.
Your knowledge of ADA Title II and WCAG 2.1 AA accessibility standards.
Your experience with content migration, web governance, and change management.
Your willingness to work onsite in Jackson, Mississippi.