Inbound Call Center Rep

Job Summary
Seeking an Inbound Call Center Rep to handle helpline calls, perform data entry, and support daily clerical operations with accurate and professional communication.

Key Responsibilities

·         Answer inbound calls and record client contacts

·         Transfer calls or assist callers as needed

·         Complete daily data entry and voicemail follow-up

·         Prepare mailings, labels, packets, and copies

·         Track supplies, organize deliveries, and maintain work area

·         Support training materials and other office tasks

Required Skills

·         High School Diploma or GED

·         2+ years of communication skills

·         2+ years of data entry experience

·         Ability to complete Medicare-related training

Preferred Skills

·         Call center experience

·         Additional education or related experience

Schedule

·         Full-time, 40 hours/week

·         Onsite

·         Interview: Phone and in-person