Salesforce Business Systems Analyst C2C requirements

Role: Salesforce Business Systems Analyst
Locations: Pleasanton, CA (Onsite – 4 days in a week)
Mode of Hire: Contract
Job Description:
Responsibilities

Collaborate with other Business Systems Analysts to align data migration requirements across process areas and Salesforce objects.
Facilitate workshops with business and technical stakeholders to confirm data mappings, business rules, validation logic, and data quality requirements.
Translate business requirements into clear functional documentation for technical implementation.
Partner with cross-functional teams across Sales, Revenue Operations, Finance, Legal, Customer Success, Marketing, and Operations.
Communicate migration risks, dependencies, assumptions, decisions, and open issues clearly and proactively.
Support User Acceptance Testing (UAT), business validation, defect resolution, and sign-off activities.
Ensure migration outcomes align with future-state process design, reporting requirements, automation, and integrations.
Required Qualifications

5+ years of experience as a Business Systems Analyst, Business Analyst, Data Analyst, Salesforce Analyst, or similar role.
Strong experience supporting data migration, CRM transformation, Salesforce implementation, or platform modernization initiatives.
Hands-on experience creating source-to-target mapping documentation.
Strong understanding of: Field-level mapping, Transformation rules, Reference data, Record types, Object relationships and Data dependencies
Experience defining and executing: Data quality rules, Reconciliation checks, Acceptance criteria, Business validation scenarios
Experience validating: Picklists and dependent picklists, Controlled values, Required fields, Validation rules, Field-level constraints
Strong knowledge of CRM, Sales Operations, Revenue Operations, and customer lifecycle processes, particularly Lead-to-Opportunity workflows.
Experience working with Salesforce Sales Cloud and related CRM ecosystem platforms.
Experience with quoting, contracting, order management, billing, subscription management, customer success, or revenue cycle processes.
Ability to partner effectively with: Technical teams, Salesforce Administrators, Architects, Data Engineers, QA Teams and Integration Teams
Strong documentation skills, including:
Process flows
Mapping specifications
Business rules
Data dictionaries
Validation plans
Excellent communication, facilitation, analytical thinking, and problem-solving skills.
Preferred Qualifications

Experience with large-scale CRM transformation or Salesforce org consolidation programs.
Experience with Salesforce: Sales Cloud, Service Cloud, Revenue Cloud and CPQ
Experience with: CPQ, Contract Lifecycle Management (CLM), Order Management, Billing, Subscription Management and Revenue Recognition
Experience supporting migration of:
Quotes
Contracts
Orders
Entitlements
Subscriptions
Accounts
Contacts
Leads
Opportunities
Familiarity with:
Data Governance
Master Data Management (MDM)
Data Stewardship
Metadata Management
Data Lineage
Experience with enterprise SaaS business models, including:
Recurring revenue
Renewals
Amendments
Expansions
Usage-based pricing
Experience working in Agile, hybrid, or large program delivery environments.
Familiarity with SQL, data profiling tools, reporting tools, data validation utilities, and Salesforce data tools.
Experience supporting:
User Acceptance Testing (UAT)
Mock migration cycles
Cutover readiness
Go-live activities
Post-go-live support
Core Competencies

Cross-functional collaboration
Stakeholder management
Data migration expertise
Salesforce ecosystem knowledge
Business process analysis
Documentation and requirement gathering
Data quality and validation
Risk management and communication
Analytical and problem-solving skills
Workshop facilitation and business engagement