Role: MuleSoft Integration Architect – Patient Services Hub Transformation (Life Sciences Cloud)
Location: USA Remote
Contract
We are seeking a hands-on MuleSoft Integration Architect to lead the integration architecture for a large-scale Patient Services Hub transformation built on Salesforce Life Sciences Cloud. This program modernizes how our organization supports patients, caregivers, and providers – spanning enrollment, benefits verification, prior authorization, adherence, case management, and copay/patient assistance programs. You will own the end-to-end integration strategy connecting Life Sciences Cloud with pharmacy systems, specialty distributors, hub service providers, CRM, ERP, data warehouses, and third-party healthcare data sources – ensuring secure, compliant, and scalable data flow across the patient services ecosystem.
Key Responsibilities
- Define and own the integration architecture and roadmap for the Patient Services Hub program, aligning MuleSoft Anypoint Platform with Salesforce Life Sciences Cloud.
- Design and govern API-led connectivity (System, Process, Experience APIs) across patient enrollment, benefits investigation, prior auth, hub case management, and specialty pharmacy workflows.
- Lead integration design with external partners: specialty pharmacies, hub service providers (HSPs), payers/PBMs, distributors, copay/PAP vendors, and provider systems (HL7/FHIR where applicable).
- Establish integration patterns for HIPAA-compliant data exchange, including PHI/PII handling, encryption, tokenization, and consent management.
- Architect event-driven and batch integrations (Anypoint MQ, Batch, DataWeave) for near-real-time patient status updates, adherence data, and case escalations.
- Define API security, governance, and lifecycle management standards using Anypoint Platform.
- Partner with Salesforce Life Sciences Cloud architects/functional leads to align data models with integration touchpoints.
- Lead technical design reviews, guide a team of MuleSoft developers, and enforce reusable API/connector standards and best practices.
- Own non-functional requirements: performance, scalability, high availability/DR, monitoring, and error/retry handling for mission-critical patient workflows.
- Drive environment strategy, CI/CD, and DevOps practices for integration deployment.
- Support data migration and cutover planning from legacy hub/CRM systems to Life Sciences Cloud.
- Act as the primary technical liaison with business stakeholders, QA, compliance/privacy teams, and third-party hub technology vendors.
Required Qualifications
- 10+ years in integration architecture/engineering
- 5+ years hands-on with MuleSoft Anypoint Platform (Design Center, API Manager, Runtime Manager, DataWeave, Anypoint MQ).
- MuleSoft Certified Integration Architect (or Platform Architect) required.
- Proven experience architecting integrations for Salesforce Health Cloud / Life Sciences Cloud, or similar patient/member services platforms.
- Strong background in pharma patient support/hub services – enrollment, benefits verification, prior authorization, adherence programs, or patient assistance programs.
- Deep understanding of healthcare data standards (HL7, FHIR, X12/EDI) and HIPAA/PHI compliance requirements.
- Experience integrating with specialty pharmacy, PBM, distributor, or payer systems.
- Strong API design skills (REST/SOAP, OpenAPI/RAML), event-driven architecture, and enterprise integration patterns.
- Experience with cloud platforms (AWS/Azure/GCP) and enterprise data warehouses.
- Excellent stakeholder management skills — able to translate business/clinical workflows into technical architecture.
Preferred Qualifications
- Salesforce certifications (Health Cloud Accredited Professional, Life Sciences Cloud, Integration Architect).
- Experience with life sciences commercial/patient services vendors (e.g., TrialCard, ConnectiveRx, Lash Group, or similar hub providers).
- Familiarity with MDM, consent management platforms, and pharma compliance frameworks (21 CFR Part 11, GxP).
- Experience leading integration workstreams within a broader systems integrator (SI)-led transformation program.
What Success Looks Like
- A scalable, secure, reusable API layer connecting Life Sciences Cloud to the full patient services ecosystem.
- Reduced integration cycle time for onboarding new hub partners/programs.
- Zero critical PHI/compliance incidents across integration pathways.
- A well-governed API catalog enabling reuse across future patient services initiatives.
Best Regards,
Abdul Mazeed
Talent Acquisition Team Lead
📞 Phone: +1 (734) 666-6456 |📠Fax: (734) 416-0010
