Title: Product Owner
JOB DESCRIPTION: AI Product Owner
We are seeking a dynamic and experienced Product Owner to join our AI Solutions team in a client-facing, US-based role. This is a high-visibility, high-impact position at the intersection of product strategy, market intelligence, and enterprise sales enablement. The ideal candidate brings deep product management experience in IDP, AI/ML or SaaS platforms, exceptional communication skills, and the ability to translate client needs and competitive insights into a clear, executable product roadmap.
You will serve as the face of EXL’s Agentic IDP Solution – Xtrakto.AI, while working closely with engineering, design, and business teams to continuously evolve our capabilities.
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What We Offer
- Opportunity to build and shape the product strategy of a high-growth, AI-native enterprise platform.
- Direct exposure to Fortune 500 clients across Insurance, Healthcare, and Banking sectors.
- Collaborative, global team with cutting-edge investment in Gen AI/ML
- Comprehensive benefits including health, dental, vision, 401(k) with company match, and flexible PTO
- Access to ongoing learning resources, conference budgets, and professional certifications.
Responsibilities:
Roadmap Creation & Engineering Collaboration
- Own and maintain the EXL Xtrakto.AI product roadmap, ensuring it reflects client needs, competitive benchmarks, and strategic business goals.
- Write clear product requirements and user stories with well-defined acceptance criteria that engineering teams can execute against.
- Work closely with engineering leads in sprint planning, backlog grooming, and release planning to ensure timely and high-quality delivery of roadmap items.
- Define and track key product KPIs and use data to inform roadmap prioritization.
- Facilitate go-to-market readiness for new feature releases including release notes, training materials, and client communication plans.
Conference & Thought Leadership
- Represent at industry conferences, clients, partners and events through presentations, panel discussions, and live demos.
- Develop and deliver compelling thought leadership content including white papers, blog posts, webinars, and speaking session materials that position EXL Xtrakto.AI as a leader in IDP.
- Actively engage with analyst communities to improve awareness and product positioning in the IDP market.
Competitive Intelligence & Market Analysis
- Conduct ongoing competitive analysis of IDP and AI document processing across Enterprises.
- Develop and maintain a competitive landscape matrix covering features, pricing, integrations, vertical focus, and go-to-market strategies.
- Translate competitive intelligence into actionable differentiation strategies, battle cards, and positioning frameworks for sales and marketing teams.
- Monitor market trends in AI/ML, LLMs, and document intelligence to identify emerging threats and opportunities.
Feature Gap Identification & Product Discovery
- Systematically gather product feedback from client engagements, conference interactions, support escalations, and win/loss analyses to identify gaps in Xtrakto’s feature set.
- Conduct user research, customer interviews, and usability studies to deeply understand end-user workflows and pain points.
- Prioritize feature gaps using a structured framework considering client impact, competitive parity, strategic value, and engineering effort.
- Collaborate with design and engineering teams to validate proposed solutions through rapid prototyping and pilot programs before full-scale development.
Presales & Client Engagement
- Serve as the product spokesperson in the US market, presenting the platform’s capabilities, roadmap, and value proposition to prospective and existing enterprise clients.
- Lead product demonstrations, discovery workshops, and proof-of-concept discussions with C-suite and technical stakeholders
- Partner with sales and pre-sales teams to craft tailored narratives and respond to RFPs, RFIs, and client due diligence requests.
Qualifications:
- Strong understanding of AI/ML concepts, document processing and multi-modal workflows; hands-on experience with IDP platforms is a significant advantage.
- Proven experience managing enterprise B2B software products with demonstrated ownership of product roadmaps and release cycles.
- Excellent presentation and communication skills with the ability to engage confidently with both technical teams and executive stakeholders.
- Experience conducting competitive analysis and translating findings into actionable product strategy.
- Exposure to LLM-based document processing, Cloud, or Generative AI features in enterprise products.
- Experience in one or more of EXL’s target verticals: Insurance, Healthcare, Banking, or Financial Services.
- Proficiency in designing user stories, and functional specifications that engineering teams can act on.
- Demonstrated ability to manage multiple priorities and deliver results in a fast-paced, cross-functional environment.
- Willingness to travel within the US for client meetings, conferences, and industry events (up to 30%).
Sultan Pathan | Technical Recruiter
Direct: +1 302-366-4880
Office:Â +1 714-442-8380
sultan@wiseskulls.com
Wise Skulls Corp. | www.wiseskulls.com
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