Must-Have Skills
- REST/SOAP Integrations
�      Strong experience in designing and implementing REST and SOAP integrations between Pega and external systems.
�      Hands-on knowledge of creating and consuming APIs, handling authentication mechanisms (OAuth, Basic Auth, JWT), and processing data transformations.
�      Ability to troubleshoot integration issues, optimize service performance, and ensure secure and reliable data exchange.
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- Performance Optimization
�  Identifying and resolving application performance bottlenecks in Pega applications.
�  Strong understanding of PAL, DB Trace, Performance Analyzer, and other Pega performance-tuning tools.
�  Ability to optimize rules, database queries, clipboard usage, and system resources to improve application scalability and responsiveness.
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- UI/UX Experience
�      Hands-on experience developing responsive and user-friendly interfaces
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- Case Management and Report Definitions
�      Strong knowledge of routing, SLA management, approvals, subprocesses, and workflow automation.
�      Extensive experience in designing and implementing end-to-end case management solutions using Pega's case lifecycle capabilities.
�      Proficiency in creating report definitions, dashboards, and business intelligence solutions to support operational and management reporting.
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- Email Listeners, File Listeners, Queue Processors, Job Schedulers, and Agents
�      Strong hands-on experience configuring and maintaining Email Listeners and File Listeners for automated intake and processing of inbound data.
�      Expertise in implementing Queue Processors, Job Schedulers, and background processing mechanisms for scalable and resilient application design.
�      Ability to monitor, troubleshoot, and optimize asynchronous processing to ensure reliability and high system performance.
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- Analyzing Log Files and Alerts in PDC (Pega Predictive Diagnostic Cloud)
�      Strong hands-on experience in monitoring application health using PDC, including proactive identification of system issues and performance risks.
�      Expertise in analyzing exception logs, alert logs, database-related alerts, integration failures, queue processor issues, and user experience bottlenecks to identify root causes.
�      Ability to interpret PDC insights, recommend corrective actions, and collaborate with infrastructure and development teams to improve application stability, performance, and reliability.
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- Branch-Based Development
�      Strong hands-on experience with Pega branch based development, including creating, managing, and merging branches across multiple development teams.
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- Agile and Scrum Methodologies
�      Experience working in Agile/Scrum delivery environments.
�      Ability to participate in backlog refinement, sprint planning, and estimation activities.
�      Strong collaboration skills when working with business stakeholders, architects, and QA teams.
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- AI Experience
Experience leveraging  AI capabilities.
Ability to integrate AI-driven recommendations and automation into business processes while ensuring model effectiveness and governance.
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