San Diego, CA – 5 days a week
Long term contract
NEED LOCALS
Job Description:
Conduct workshops and interviews with Customer stakeholders (Sales, Marketing, Finance, Supply Chain)
Document business processes, user stories, and functional specifications for Sales Cloud, Service Cloud, CPQ and B2B Commerce
Analyze gaps between Customer legacy processes and Salesforce ecosystem
Serve as liaison between business users, IT, vendors, and development teams
Support UAT planning, test case creation, and user training Required Qualifications
Experience: 5+ years as a Salesforce BA in Life Sciences / HLS
Salesforce Knowledge: Sales Cloud, Service Cloud, CPQ fundamentals and B2B Commerce
Domain: Understanding of reagent/antibody commercial workflows or diagnostic products
Soft Skills: Excellent communication; ability to translate scientific/commercial needs into technical requirements
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