OMS Manager (Order Management Systems)
Location: Memphis, – On-Site 100%
Duration: 6 months
Competencies: 10+ years experience required
Order and Service Management
Must Have Technical/Functional Skills – Overview
A Techno-Functional OMS Manager to lead the design, implementation, and optimization of AutoZones Order Management ecosystem.
The role will focus on enhancing and integrating Kibo OMS, Orderful, and Kibo Drop Ship capabilities, ensuring seamless end-to-end order orchestration and fulfillment processes across enterprise systems.
Key Responsibilities:
Functional & System Ownership
Own and manage AutoZone OMS landscape (Kibo, Orderful, Drop Ship modules). Document and enhance current OMS capabilities, workflows, and integrations
Define and optimize end-to-end order lifecycle scenarios (order capture, routing, fulfillment, drop ship)
Integration & Solutioning
Drive seamless integration between Orderful and Kibo OMS including Drop Ship. Collaborate with engineering teams on API-led, event-driven integrations. Ensure alignment with existing AZ enterprise systems and processes
Assessment & Gap Analysis
Conduct current state assessments of OMS capabilities. Perform technical and functional gap analysis
Recommend solution approaches for Drop Ship enablement and OMS enhancements
Agile Delivery & Scrum Leadership
Lead Scrum ceremonies, backlog grooming, and sprint execution. Define and enforce Definition of Done and Definition of Ready. Drive delivery within Agile / SAFe frameworks across cross-functional teams
Engineering & Delivery Execution
Support engineering teams in standing up Kibo Drop Ship module. Coordinate across development, QA, and integration teams. Ensure delivery of scalable, high-quality OMS solutions
Stakeholder Collaboration
Work with AutoZone business, IT, and external partners. Facilitate alignment across teams for end-to-end solution delivery
Ensure all stakeholders are aligned towards business outcomes and delivery milestones
Required Qualifications
B Tech, Computer Science, Engineering, or equivalent experience
10+ years of experience in Order Management Systems (OMS) preferably Kibo OMS / Retail Commerce platforms
Strong techno-functional expertise in Kibo OMS, Orderful (or similar EDI/integration platforms), and Drop Ship processes
Proven experience in system integration, API-based architectures, and enterprise application ecosystems. Hands-on experience in Agile / Scrum
Experience in functional design, system documentation, and process modeling. Strong track record in gap analysis, solutioning, and end-to-end delivery execution
Roles & Responsibilities
Own and manage end-to-end OMS ecosystem (Kibo, Orderful, Drop Ship). Enhance and document existing OMS capabilities, workflows, and integrations
Drive integration between Orderful and Kibo OMS, including Drop Ship flows. Perform functional and technical gap analysis and recommend improvements
Lead Drop Ship module implementation and enablement. Define and validate end-to-end order lifecycle scenarios (order to fulfillment)
Lead Agile/Scrum delivery (ceremonies, backlog, sprint execution). Define and enforce Definition of Done and Ready
Collaborate with business, IT, and external partners for solution alignment. Ensure successful delivery of integration, engineering, and OMS enhancements
Preferred Qualifications
Experience with Kibo Drop Ship module implementation. Exposure to retail / omnichannel commerce ecosystems
Familiarity with cloud platforms (Azure / AWS) and integration tools. Experience working with distributed global teams
Generic Managerial Skills, If any
Good organizational and problem-solving skills. Good team player who is self-motivated and well organized
Strong oral and written communication skills. Ability to work with remote teams. Ability to manage project scope
Contact Information
Email: draxavani@siriinfoinc.com
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