Power Platform Developer

Job Title: Power Platform Developer
Work Location: Marysville CA
Hire Mode: Contract

Mandatory skill

MS Power Platform, Power Automate Desktop, Copilot, Development & Support Project Experience

Please find below JD. : Below is the skill and requirement,

high-level requirements for a managed services provider to support our Power Platform environment:

Scope of Support: Microsoft Power Apps, Power Automate (cloud flows), Power Automate Desktop (RPA bots), and Power Virtual Agents (chatbots).
Primary Responsibilities:
Incident Troubleshooting – Quickly diagnose and resolve issues when apps, flows, RPA bots, or chatbots break or encounter errors.
Provisioning Requests – Handle ~10 requests per month for environment/app provisioning and access management (e.g., adding users to Dataverse or environments).
Incidents — ~18/month (it is increasing)
Bot Management – Oversee ~15 Power Automate Desktop RPA bots on virtual desktops, ensuring they run reliably (scheduling, runtime issues, etc.).
Environment & Policy Management – Administer Power Platform environments and enforce governance policies (monitor usage, maintain DLP policies, etc.), including upkeep of the existing Center of Excellence (COE) Dashboard for oversight.
Dataverse Administration – Manage Dataverse capacity, provisioning of new instances, and user access controls.
Virtual Agents Support – Maintain and support Power Virtual Agents chatbots (monitor health, publish updates, troubleshoot chatbot-related issues).
User Support & Recommendations – Serve as the dedicated point of contact for Power Platform queries, providing best-practice guidance to users and, when necessary, escalate issues to Microsoft Support (opening support requests with Microsoft as needed).
Minor Enhancements – Implement small configuration changes or improvements; limited building new simple apps/flows/bots.
Service Requests
Support Model: Mirrors our Microsoft 365 support approach, including aligned SLAs (response and resolution times similar to M365 support standards).
 

Thanks & Regards

Vipul Kumar

Senior Recruiter

P: +1 (682) 271-9686

E: vipul.k@imcsgroup.net

9901 East Valley Ranch Parkway

Suite 3020 Irving, Texas – 75063