C2C Jobs
Position: Fraud Domain (Fiserv FCRM)
Location: Plano, TX
Role Overview:
We are seeking an experienced Technical Engineer with strong Fraud Domain expertise and hands-on experience with the Fiserv Financial Crime Risk Management (FCRM) platform. The ideal candidate will work closely with business, risk, and technology teams to support fraud technology solutions, regulatory compliance initiatives, and enterprise risk management programs.
The role requires strong analytical capabilities, advanced SQL expertise, ETL knowledge, Power BI reporting skills, and experience documenting technical and business requirements within Fraud Factory environments.
Key Responsibilities:
· Document workflows, data mapping, system configurations, and technical specifications related to Fraud Factory products and solutions.
· Create detailed user stories, acceptance criteria, and functional documentation in Jira.
· Collaborate with business stakeholders, technology teams, and risk management groups to design fraud and third-party risk solutions.
· Support the complete product lifecycle including analysis, design, development, testing, deployment, and post-production support.
· Facilitate communication between business, technology, and compliance teams to ensure alignment with organizational objectives.
· Develop and optimize complex MS SQL queries, stored procedures, and ETL processes.
· Design and develop interactive Power BI dashboards and reports.
· Develop and maintain PowerShell automation scripts.
· Participate in User Acceptance Testing (UAT) and validation activities for fraud technology solutions.
· Assist with technical documentation, process improvements, and solution implementation activities.
· Work with JSON-based integrations and support Python-based utilities where applicable.
Required Skills:
· Strong experience in Fraud Domain technologies and processes
· Hands-on experience with Fiserv FCRM platform (Mandatory)
· Advanced expertise in MS SQL Server and ETL processes
· Strong experience with Power BI report/dashboard development
· Extensive experience with PowerShell scripting
· Experience documenting workflows, mappings, and system configurations
· Strong knowledge of Jira for user stories and agile documentation
· Experience supporting regulatory and compliance-focused applications
· Knowledge of JSON
Python experience is a plus
Soft Skills:
· Clear and effective communication
· Strong collaboration and teamwork
· Analytical thinking and problem-solving
· Attention to detail
· Adaptability and flexibility
· Stakeholder management
· Time management and prioritization
· Critical thinking and decision-making
Top 3 Required Skills
· Experience with Fiserv FCRM platform and Fraud Domain solutions
· Advanced MS SQL Server expertise including ETL development
· Strong experience with Power BI reporting and technical documentation
Preferred Qualifications
· Bachelor’s degree in Computer Science, Information Technology, or related field
· 5+ years of relevant experience
· Experience in banking, financial services, fraud prevention, or compliance environments preferred
Experience Required:
· 5+ years overall experience
· Senior-level expertise preferred for candidates with 10+ years in SQL Server Administration and Fraud Technology environments
To apply for this job email your details to Javed.m@twsol.com