Qualifications & Experience
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Experience: 10+ years of experience as a Business Analyst, with at least 7 years focused exclusively on the Salesforce ecosystem.
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Industry Knowledge: Proven track record of delivering full-lifecycle Salesforce implementations (Sales, Service, or Experience Clouds).
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Education: Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field.
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Certifications (Preferred):
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IIBA (CBAP) or PMI-PBA certifications are a significant plus.