Location: Reno, NV (Onsite – 5 Days per Week)
Duration: 12+ months
About Our Client
Our client is a global technology solutions provider with over three decades of experience delivering innovative IT services to enterprise organizations. Operating across multiple international locations, the company specializes in advanced infrastructure, cloud, AI, and digital transformation solutions. With a strong emphasis on collaboration, innovation, and operational excellence, they support large-scale public and private sector clients in modernizing their technology environments and achieving scalable business outcomes.
Job Description
We are seeking a Data Center Technician (L3) to support high-performance computing (HPC) environments within a large-scale data center. This role is highly hands-on and focused on installation, troubleshooting, and maintenance of enterprise-level hardware and infrastructure. The technician will play a critical role in ensuring uptime, performance, and operational efficiency across complex systems.
Day-to-day, you will be responsible for supporting data center operations, including hardware break/fix, cabling, asset tracking, and change management activities. You will collaborate closely with engineering teams, vendors, and on-site personnel to diagnose and resolve issues, deploy new equipment, and maintain accurate system documentation. This role is ideal for someone with strong technical depth who thrives in a fast-paced, mission-critical environment.
Duties and Responsibilities
Install, configure, and support HPC servers and related infrastructure
Perform hardware troubleshooting and replace components such as drives, RAM, and motherboards
Manage daily data center operations including inventory, receiving, and remote hands support
Troubleshoot and resolve copper and fiber cabling issues
Execute data center changes including rack/stack, server relocation, and network installations
Install and dress cabling to meet high-quality presentation standards
Support BIOS-level configurations and basic Linux system troubleshooting
Coordinate with vendors to resolve complex hardware incidents
Perform asset audits and deploy scripts as required
Maintain accurate capacity and configuration management records
Respond to and complete tasks through work order systems
Escort visitors and ensure compliance with data center protocols
Required Experience/Skills
Hands-on experience with enterprise servers (Supermicro, Dell, HPE)
Strong troubleshooting skills in server, storage, and networking hardware
Experience with InfiniBand fabric and Mellanox technologies
Familiarity with Arista networking hardware
Solid UNIX/Linux administration skills (Ubuntu or Red Hat)
Experience with copper and fiber cabling installation and troubleshooting
Understanding of data center infrastructure (power, cooling, structured cabling, resiliency)
Ability to work independently and in team environments
Strong analytical and problem-solving mindset
High attention to detail and operational discipline
Proficiency with Microsoft Excel and basic office tools
Nice-to-Haves
Experience working in high-performance computing (HPC) environments Exposure to large-scale data center operations Familiarity with automation or scripting in Linux environments Previous experience working with vendor support contracts Knowledge of asset management or CMDB systems
Education
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent hands-on experience)
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