Source Code Technologies LLC.
Title: Application Support (SAP)
Location: Austin, TX (5 days onsite) || Neel local or from nearby area.
Duration: 6 Months+
Pay Rate: $50/hr on C2C
Required Visa: All, except H1b & OPT
Role Summary:
Service Delivery Manager – Applications Support
Own end-to-end delivery of IT managed services for assigned customers or business units| ensuring SLAs/OLAs are met| service quality is consistent| and continuous improvement is driven across incidents| problems| changes| capacity| and financials.
Must-haves:
• Strong understanding of SAP landscapes, modules, and integration (ECC/S4HANA/BTP/Fiori/PI/PO/SolMan).
• Knowledge of SAP Basis fundamentals (system monitoring, transports, performance, user/security).
• Familiarity with SAP AMS (Application Management Services) processes.
• Good understanding of ITIL framework (Incident, Problem, Change).
• Ability to interpret SAP SLAs, KPIs, and service dashboards.
• Experience coordinating with SAP functional & technical teams (ABAP, Basis, Functional Consultants).
• Exposure to SAP Cloud (BTP), integrations, and hybrid environments (optional but preferred).”
To apply for this job email your details to maneesh@sourcecodetecno.com