SDVS Technologies LLC
Role: Technical Product Owner
Location: Atlanta, GA
Must attend Face to Face interview
Qualifications:
Technical Product Owner (TPO) with hands-on technical experience who can own and drive AWS-based Contact Center platforms end to end. This role requires someone who can act as a true product owner while remaining technically strong enough to design, guide, and troubleshoot solutions using Amazon Connect, IVR, and Omnichannel technologies.
Key Responsibilities
Own the technical product roadmap for AWS-based contact center platforms.
Act as the single point of ownership for the contact center product from design through production.
Serve as the bridge between business stakeholders, engineering teams, and operations.
Required Skills & Experience
Proven experience as a Technical Product Owner with ownership responsibilities.
Strong hands-on expertise in AWS, particularly Amazon Connect.
Solid understanding of Contact Center Technologies (ACD, IVR, CTI).
Hands-on experience in IVR design and implementation.
Strong experience with AWS services: Lambda, S3, DynamoDB, CloudWatch, IAM.
Experience working in Agile/Scrum environments.
To apply for this job email your details to nandini@sdvstech.com