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Location – Coppell, TX OR Pleasanton, CA Need local
Key Responsibilities
1. Platform Leadership & Governance
- Lead end-to-end implementation of Salesforce Marketing Cloud across multiple business units.
- Oversee platform governance, roadmap, adoption, and scalable architecture.
- Establish best practices around platform usage, security, compliance, and data retention.
2. Solution Design & Technical Implementation
- Architect SFMC solutions including Email Studio, Journey Builder, Automation Studio, Contact Builder, Personalization Studio
- Design and implement automation workflows, personalized campaigns, preference centers, and multi-channel journeys.
- Build and optimize data models, data extensions, and segmentation logic.
- Develop customizations using AMPscript, SQL, APIs, and integrate with Salesforce CRM and external systems.
- Set up and monitor SFMC connectors and data synchronization processes.
3. Cross-Functional Collaboration
- Partner with marketing, sales, data, and IT teams to translate business requirements into technical solutions.
- Guide internal and external development/support teams.
4. Quality Assurance & Optimization
- Manage testing cycles (UAT, regression, performance testing) and ensure high-quality platform delivery
- Lead deliverability monitoring, including IP reputation, authentication, and bounce management.
- Interpret Marketing Cloud Intelligence analytics for continuous optimization.
5. Team Leadership & Enablement
- Lead and mentor SFMC developers, consultants, and specialists.
- Provide technical guidance, documentation, and training to stakeholders and end-users.
Required Skills & Qualifications
Technical Skills
- 5+ years hands‑on experience with Salesforce Marketing Cloud.
- Expertise in Email Studio, Journey Builder, Automation Studio, Contact Builder.
- Strong SQL, AMPscript, HTML/JavaScript, API development skills.
- Experience with Salesforce CRM integration and data pipelines.
Leadership & Strategy
- 2+ years of team lead or technical leadership experience.
- Ability to translate business needs into scalable marketing automation solutions.
Preferred Certifications
- Salesforce Marketing Cloud Consultant
- Salesforce Email Specialist
- Salesforce Marketing Cloud Developer
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Thanks & Regards
Deepali Chadha
HMG AMERICA LLC
E: Deepali@hmgamerica.com
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