Network Service Delivery Manager | Libertyville, Illinois

Work Location: Libertyville, Illinois

Duration: Long term contract

End Client: Confidential

Max & Final Rate: $65/hr. on C2C

Immediate Interview

Job Description:

· The Service Delivery Manager will lead end-to-end operations across a complex hybrid infrastructure comprising network devices, Access points, physical sites integrated with Azure cloud networks, on-prem, and Cloud Servers. The SDM will manage the operation, shift, overlap, lead incident triaging and control.

Key Responsibilities:

· Proficient with Cisco CLI, Meraki Dashboard, FortiGate GUI/CLI, Aruba SD-WAN Orchestrator, and Zscaler console.

· Strong understanding of routing and switching protocols (EIGRP, OSPF, BGP, STP, VLANs, VRFs).

· Hands-on with VPNs, firewalls, NAT, ACLs, and QoS policies.

· Familiar with network monitoring tools (SolarWinds, PRTG, LogicMonitor, etc.) and ITSM tools (ServiceNow, Remedy).

· Working knowledge of Azure virtual networking (VNets, ExpressRoute, VPN Gateway).

· Understanding of ITIL processes, particularly Incident, Problem, and Change Management.

• Proficiency in routing and switching, TCP/IP, and firewall configuration across hybrid data center–cloud environments.

· Working knowledge of Azure networking (VNets, VPN Gateway, ExpressRoute, NSGs, routing).

· Understanding of VMware virtual networking (vSwitches, port groups, VLAN tagging, distributed switches).

· Familiarity with storage network protocols (iSCSI, NFS, SMB) and troubleshooting connectivity to Dell PowerStore / Isilon.

· Experience with network performance monitoring tools (SolarWinds, PRTG, or Azure Network Watcher).