Service Now Developer C2C jobs Michigan ,North Dakota

Role: Service Now Developer

Duration: 6-12 months

Location: Central Michigan
Onsite preferred. Candidates based in Michigan with the ability to be onsite as
needed will be considered.

C2C

MOi: Video

This role requires a consultant who is not only technically strong, but also
comfortable working directly with executive leadership and non-technical
stakeholders. The clients internal team has limited administrative depth on
the platform, so the ability to simplify concepts, provide clear guidance, and
act as a trusted advisor is critical.

Key Responsibilities

Design,
develop, and enhance ServiceNow solutions with a focus on ITSM support

and ITOM Visibility implementation

Provide
hands-on development and configuration across ServiceNow modules

Support
and optimize existing ITSM processes and workflows

Lead
and support ITOM Visibility initiatives including discovery, service

mapping, and related components

Translate
business and operational needs into simple, scalable ServiceNow

solutions

Work
closely with executive leadership, IT leadership, and operational teams,

including C-level stakeholders

Act as
a subject matter expert and advisor, helping the client understand
platform

capabilities and best practices

Provide
guidance and light administrative support where internal knowledge is

limited

Ensure
solutions are well documented, maintainable, and aligned with ServiceNow

best practices

Required Qualifications

Strong
hands-on experience as a ServiceNow Developer in enterprise or public

sector environments

Proven
experience supporting ITSM implementations in ServiceNow

Experience
implementing or supporting ITOM Visibility

Ability
to communicate effectively with both technical and non-technical

stakeholders, including executive leadership

Demonstrated
ability to simplify complex technical concepts for less

experienced ServiceNow users and administrators

Strong
problem-solving skills and a consultative mindset

Experience
working in staff augmentation or client-facing consulting roles

Preferred Qualifications

Experience
supporting State, Local, or Education clients

ServiceNow
certifications such as CSA, CIS ITSM, or CIS ITOM

Experience
working onsite with customers and building trusted relationships

Ability
to commit to a longer-term engagement if mutually aligned