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Project manager (contact center exp.) || Cleveland, OH (Onsite) || Contract

Job Position: Project manager (contact center exp.)
Location: Cleveland, OH (Onsite)
Duration: 6+ Months with possible extension

Role Description:

To assist business in enhancing project outcomes, streamlining the processes, and aligning projects with their strategic objectives.To collaborate seamlessly and effectively with all the relevant stakeholders in implementing changes and achieving the desired goals.To schedule connect with all the required stakeholders on regular basis and update Management on the project statusCreate reports dashboards to provide a meaningful insight on the operational effectivenessBeing instrumental in executing the desired strategiesWork independently with minimal supervisionMust have Positive attitude with good communication and problem-solving skillsProject management experience is a must.Knowledge of Contact Center area in Banking.

Competencies: Banking and Financial Technology, Collaboration, Communication, Project Management, Operational Risk Management, Obtaining Stakeholder Commitment
Experience (Years): 8-10
Essential Skills: Project management, reports, problem-solving skills, banking, contact center

Contact Information

Email: sonuc@sysmind.com

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About Author

I’m Monica Kerry, a passionate SEO and Digital Marketing Specialist with over 9 years of experience helping businesses grow their online presence. From SEO strategy, keyword research, content optimization, and link building to social media marketing and PPC campaigns, I specialize in driving organic traffic, boosting rankings, and increasing conversions. My mission is to empower brands with result-oriented digital marketing solutions that deliver measurable success.

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