Duration: 12+ Months contract
Must Have: 14+ Years of experience
Standard Skillset Role: Systems Integration – ServiceNow Developer/Consultant
Must Have: ServiceNow Health and Safety Module Expertise, JavaScript, Rest Apis, Integration Tools Like Mid Server and Integration Hub, CMDB, CSDM, Discovery.
Job Summary:
We are looking for an experienced ServiceNow Developer to help design and implement Personal Injury (PI) and Recordable Environmental Incident (REI) workflows using Out-of-the-Box (OOB) ServiceNow capabilities.
The ideal candidate will have hands-on experience developing within the ServiceNow platform and a good understanding of Health and Safety or Risk-related processes.
Required Skills & Experience:
- 5+ years of hands-on ServiceNow development experience.
- Strong understanding of ServiceNow platform architecture and OOB configuration (Flow Designer, Forms, Catalog Items, Tables, ACLs, Notifications, etc.).
- Proficiency in servicenow scripting (javascript, glidescript).
- Experience with servicenow development, including business rules, client scripts, ui policies, ui actions, script includes, and acls.
- Expert knowledge and expertise of integration techniques such as rest, soap, and jdbc.
- Experience with integration tools like mid server and integration hub.
- Ability to design and implement complex integrations with other systems.
- Understanding of cmdb (configuration management database) and csdm (common service data model).
- Experience with itom (it operations management) modules like discovery, event management, service mapping, and orchestration.
- Experience in building custom applications using ServiceNow application platform.
- Proficiency in html, css, and angularjs for service portal and ui customization
- Knowledge of performance tuning, optimization, and best practices for scalable solutions.
- Ability to align servicenow solutions with business goals and it strategy.
- Experience in creating roadmaps, governance frameworks, and best practices.
- Experience with OOB modules (e.g., ITSM, HR, or Risk modules).
- Ability to work closely with business users to translate functional requirements into technical solutions.
- Familiarity with Health, Safety, or Risk Management processes (advantageous but not mandatory).
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
- Experience building or customizing Incident / Case Management workflows.
- Exposure to Safe Workplace or Health & Safety modules within ServiceNow.
- Strong problem-solving and communication skills.
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