Position- Technical Product Manager- USC & GC —
Location- Torrance California
Job Summary:
• You own responsibilities across the entire software development life cycle product design, development, test, launch, warranty.
• You adhere high standards of quality, cost and delivery.
• Projects, medium to large new sets of features
• Operations, such as maintenance and incident management.
• You may oversee product analysts, aka business analysts. You are comfortable leading a portion of our team with Dev, Test, Marketing, UX, business operations, SOX compliance legal and other stakeholders. For example, you and your analysts will:
• aid prioritization
• capture requirements and acceptance criteria,
• Groom, aid sizing, resource plan
• aid UX design
• design business processes
• prepare, perform, and support testing interoperability, user acceptance, accessibility, other testing
• assist field training
• craft customer field stakeholder communications
• demo
– launch
– maintain tech debt, release management, vendor management, platform management
– manage incidents, triage
Core characteristics:
• You should have delivered winning digital experiences for global top brands with corporate complexity.
• You are a self-starter. You make progress despite ambiguity, solve problems with data driven recommendations, and quickly flex to changing conditions.
• You exercise outstanding written and verbal multidisciplinary communication skills. You are effective managing up and aligning stakeholder expectations. You can work copy and customer responses.
• You are accountable and detail oriented as we need high quality and continuous improvement for our highly regulated financial services industry
• You are a fast learner who is must soon become a subject matter expert on payment flows, business rules, account conditions, customer personas, etc.
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