Hi,
Hope you’re doing well! I’m reaching out about a Salesforce Business Analyst opportunity with RelantoAI. We’re looking for someone with minimum 10 Years of experience as a Business Analyst and 5 years on Salesforce.
Role: Salesforce Business Analyst
Location: Santa Clara, CA (3 Days Hybrid)
Experience: 10+ Years
Job Type: Contract/Fulltime/W2
Only Visa Independents
Overview
Seeking a Salesforce Business Analyst to gather requirements, map processes, and support delivery of Salesforce solutions across Sales Cloud, Service Cloud, and related platforms.
Responsibilities
· Gather and document business requirements and user stories.
· Map AS-IS/TO-BE processes and recommend Salesforce best practices.
· Work with Admins/Developers on solution design and configurations.
· Support UAT planning, test cases, and production rollout.
· Create reports, dashboards, and documentation (BRD/FRD, process flows).
· Collaborate with cross-functional teams and drive Agile ceremonies.
· Ensure data quality, governance, and user enablement.
Required Skills
· 8+ years of Salesforce BA experience.
· Strong knowledge of Salesforce data model and automations (flows, validation, workflows).
· Experience with JIRA, Confluence, Lucidchart/Miro.
· Excellent requirement gathering, communication, and stakeholder management.
· Salesforce Admin/BA certifications.
Keywords
Salesforce BA | User Stories | Process Mapping | Sales Cloud | Service Cloud | UAT | Agile | CRM Optimization
Looking forward to qualified local submissions only.
Thanks & Regards,
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