Service Now Platform Engineer C2C requirements with IRM EXP ||Multiple resources in NY

Service Now Platform Engineer with IRM EXP

Multiple resources in NY, Salt Lake City and Phoenix, AZ (Day One Onsite)
Contract

Below is Platform Engineer role details.

ServiceNow Platform Engineer  will support our other IRM teams, while also managing core ServiceNow administrative functions, upgrades, cloning, and  integrations.

Day-to-Day Platform Administration

Manage users, groups, roles, ACLs, and other platform configurations.

Monitor for and Address platform performance issues

Maintain scheduled jobs and resolve issues as needed

Update and maintain data taxonomies and libraries as needed

Debug issues and implement fixes across IRM and core ServiceNow modules.

Platform & DevOps Enablement

Provide Technical Leadership and Innovative Thinking to implement a world-class set of platform capabilities

Implement platform solutions to enable adoption of DevOps principles

Implement platform monitoring solutions to ensure high availability and performance of Production and non-Production environments

Architect/Build custom solutions to solve for complex and  critical platform needs not addressed by out of the box ServiceNow offerings

Architect/Configure/Support integrations with external  systems (e.g., GRC tools, vendor platforms).

Upgrades & Enhancements

Plan, test, and implement ServiceNow platform upgrades  and IRM module releases.

Ensure customizations remain functional post-upgrade.

Test and Apply patches and hotfixes as needed

End-User Support

Provide day-to-day user support and resolve tickets related to ServiceNow IRM

Maintain documentation, knowledge articles, and configuration guides.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).

ServiceNow Certified Application Developer (CAD) & Certified System Administrator (CSA) certification

5+ years of Service Now Administration and Development  Experience

Solid experience with IRM/GRC modules (Policy & Compliance, Risk, and/or Audit)

Proficiency in JavaScript, Glide scripting, Flow Designer, and ServiceNow Studio.

Experience with ServiceNow upgrades, instance cloning,

Thanks & Regards