Salesforce Business Analyst @ Phoenix AZ – 85012 | Hybrid (Strictly Locals- No Relocation allowed)

Local Only Candidates – Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. – AS A REMINDER – Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.

Key Responsibilities:

Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.

Translate business needs into functional specifications and work with developers to implement scalable solutions.

Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and

deliverables.

Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.

Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.

Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.

Develop and maintain detailed process flows, data maps, and documentation.

Conduct user training sessions and support change management efforts.

Maintain up-to-date knowledge of Salesforce platform capabilities and recommend best practices.

Required Skills:

5 + years of Salesforce experience as a Business Analyst

API

Data Migration

Gathering, analyzing, and documenting business requirements

Preferred Skills:

Collections/Payments experience

Salesforce Certification

Scrum Certification

SaFE Certification