RPA Program Manager/Project Manager
Location – Client office, San Diego, US (Day One Onsite)
Contract
Role Summary:
A seasoned Hyper Automation Program Manager to lead enterprise-wide automation initiatives with a strong emphasis on document-centric automation. This role combines technical leadership, Agile delivery, and program management to drive scalable automation solutions. The ideal candidate will have hands-on experience with Automation Anywhere 360 (AA360), Intelligent Document Processing (IDP) platforms, AI/ML technologies, and a proven ability to design and implement automation pipelines and strategies across diverse business functions.
Key Responsibilities:
Program Management & Delivery
- Lead the end-to-end delivery of hyper automation programs, ensuring alignment with strategic business objectives.
- Coordinate with internal teams and client stakeholders to ensure seamless execution.
- Establish and manage program governance, delivery roadmaps, and performance KPIs.
Automation Strategy & Pipeline Development
- Define and implement a scalable automation pipeline strategy, covering intake, prioritization, development, testing, deployment, and support.
- Standardize automation lifecycle processes.
Stakeholder & Change Management
- Serve as the primary liaison between business and technical teams, ensuring stakeholder alignment and satisfaction.
- Conduct executive briefings, solution demos, and workshops to communicate progress and value realization.
- Manage change effectively across impacted business units and functions.
Agile Delivery Leadership
- Act as Agile Delivery Lead for automation squads.
- Track sprint metrics, manage backlogs, and drive team performance.
Technology Enablement
- Experience in implementing automation solutions using AA360, IDP platforms (e.g., Document Automation, Base64.ai), and AI/ML services.
- Integrate cognitive services and AI models into document automation workflows.
Innovation & Thought Leadership
- Stay current with emerging technologies in hyper automation, AI, and digital transformation.
- Identify new opportunities for automation and drive innovation across the enterprise.
- Mentor and upskill team members on new tools and methodologies.
Required Qualifications:
- 10–12 years of experience in automation and digital transformation roles.
- Proven experience managing large-scale automation programs in client-facing environments.
- Hands-on (preferred) expertise with Automation Anywhere 360 (AA360) and IDP platforms.
- Exposure to AI/ML platforms (e.g., Azure AI, Google Cloud AI, OpenAI) and their integration into automation workflows.
- Experience in designing and implementing automation pipelines and strategies.
- Strong understanding of Agile methodologies; Scrum Master certification is a plus.
- Excellent communication, stakeholder management, and leadership skills.
- Familiarity with DevOps practices and automation lifecycle management
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