ServiceNow BA || how to find c2c jobs on linkedin || Remote

ServiceNow BA

Client: Burlington Stores

Location: Remote but need local to NJ with DL

Visa: No H1B/OPT/CPT

Duration: 6+ MONTHS

Job Description

Must Haves/Nice to Haves

1-3 years of ServiceNow and Power BI
IT Service Management Exp
Dashboards and Building Reports

Position Summary
The Business Analyst plays a vital role as a liaison between various IT teams, ensuring the delivery of high-quality support services and maintaining customer satisfaction. This position involves understanding the organization’s overall business needs and IT support trends to optimize support services. Key responsibilities include researching issues, identifying root causes, and implementing solutions to minimize incident volumes. The role also involves operational support audits, reporting, and project participation to enhance internal customer experience and IT tools.

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