Role: functional Consultant

100% Remote

Contract: 12+ months

Position Summary

Establish, support, and maintain the movement of Electronic Data Interchange (EDI) data and ensure delivery using AS2 to transfer files to/from trading partners and business systems. Setup, support and maintain the movement of Class 1 data using SFTP (Secure File Transfer Program) files and ensure delivery to/from trading partners.

Principle Duties and Responsibilities (essential functions)

• Ensure SFTP and EDI production processing within the transport software are maintained and properly executed to ensure delivery of outbound and inbound files to/from trading partners and business systems.

• Set up trading partner profiles, and monitor, test and resolve issues with AS2 transport and SFTP using current software.

• Manage AS2 certificates, PGP keys and URL changes within the Transport software.

• Provide 24-hour on call support for internal and external partners.

• Create and maintain technical documentation of Delhaize America functional Consultant specifications and procedures for vendors.

• Analyze and resolve complex issues including error messages, system status and downtime procedures.

• Troubleshoot and tune existing components from an administration perspective.

• Test, implement, develop and maintain trading partner definitions and their relationship to translation objects utilizing EDI translation and communication tools.

• Manage communications with trading partners for SFTP and functional Consultant transactions set-up and ongoing maintenance.

• Coordinate between trading partners and networks to ensure functional Consultant mapping compliance.

• Test and resolve incoming file problems.

• Maintain and update EDI website.

• Provide first-level troubleshooting for issues in production environment.

• Lead discussions with customers, business analysts, and team members to understand functional Consultant business requirements that drive the design of EDI solutions.

• Assure solutions are aligned with business and IT strategies.

• Help create documentation to support EDI and SFTP processes.

• Assure the team uses best practices and knowledge of internal/external business issues to improve processes and solutions.

• Interact with other IT areas, business users and trading partners.

• Engage in open discussion of ideas, opinions, concerns and solutions.

• Recommend alternative solutions to reduce costs or improve services.

Basic Qualification

• Bachelor’s degree or equivalent combination of education and related work experience.

• Minimum of 5+ years EDI work experience.

• Knowledge of EDI and B2B Integration software for trading partner management.

Preferred Qualification

• 8+ plus years of experience in the use of EDI